We are looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. The Onboarding team supports new customers right when they need it most, by migrating important content and providing personalized trainings. In this role, you’ll collaborate closely with Sales, Account Management, Product, and our customers.
Execute end-to-end onboarding for new clients and properties.
Perform detailed, manual implementation work, including data setup.
Work within Asana to manage tasks, workflows, and deadlines.
OurAssistants connects property management and service-based businesses with highly skilled virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.
Lead the deployment and adoption of innovative solutions across government and commercial clients.
Act as the primary operational contact for clients throughout project lifecycles.
Travel to client sites to kickoff projects, oversee implementation, and ensure adherence to internal policies.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
This position manages projects and supports partner relationships. It also leads business analysis initiatives in the Application Management Services group. The ideal candidate will have proven project and customer management success in a high-growth setting.
Totara delivers innovative products and support to its customers, setting the standard for success in its industry.
Leverage technical expertise within a hospitality company, supporting the global revenue management ambition to provide Revenue Management Systems, and Revenue Management Expertise to our 5500+ hotels worldwide. Onboard new hotels on revenue management tools and/or managing change impacting currently installed Revenue Management tool. Expertly manage the customer service queue, providing accurate guidance in response to tickets logged by RMS users and regional colleagues.
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation, committed to delivering the best tech and digital experiences.
You’ll guide clients through implementation and onboarding, ensuring they feel confident and supported as they begin using our platform. You’ll serve as a trusted partner throughout their transition to active adoption. You will play a key role in client satisfaction, long-term retention, and overall product engagement.
Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day.
Configure Omada systems and monitor internal readiness for customer onboarding/offboarding. Manage the lifecycle of reporting requests, providing updates to CSMs and customers. Investigate, triage, and resolve cases from external customers and internal stakeholders.
Omada Health is on a mission to inspire and enable people everywhere to live free of chronic disease.
Act as the project manager for the successful onboarding of accounts, and provide ongoing support for assigned customers. Collaborate with technical support, sales, product, and engineering to answer customer questions. Plan and organize customer data to power effective campaigns and newsletters.
Customer.io powers automated communication that people actually want to receive.
Be a vital part of Marqeta's mission to change the way money moves. Work with customers, payment networks, banks, vendors, and cross-functional teams to ensure program delivery with accuracy and the highest level of quality. Use project management tools and methodologies to deliver projects on time and to exceptional standards.
Marqeta is on a mission to change the way money moves and is one of the earliest enablers of embedded finance.
Lead churches through onboarding and early adoption of Tithe.ly.
Host webinars, conduct 1:1 video calls, and support customers via email and chat.
Empower churches to fully adopt the platform, driving meaningful outcomes and building strong relationships.
Tithely is a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. They deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.
Lead seamless onboarding experiences that set customers up for success and establish VanishID as a trusted partner in protecting their digital footprint. Build lasting partnerships with customers through proactive engagement, regular check-ins, and responsive support. Identify opportunities to expand accounts and ensure customer feedback shapes our product and service offerings.
VanishID is a cybersecurity company that offers privacy services to protect against a wide range of cyber and physical threats.
Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.
Design and implement a structured onboarding program for internal CX agents and BPO partners across international markets.
Own a centralized, scalable Knowledge Management system including Help Center content, internal SOPs, macros, and workflows.
Design and operate a robust QA framework across all channels and regions.
Grüns believes that foundational nutrition should be simple and convenient for everyone and are dedicated to bringing comprehensive and real nutrition through their gummies, formulated from 60 nutrient-dense and whole-food ingredients. They operate in a fully remote, high-trust environment and come together bi-annually for off-sites to connect IRL.
Coach Onboarding Architects through customer deployments, ensuring customer success. Lead the team to ensure customers launch strong, adopt quickly, and see Files.com as mission-critical. Elevate Onboarding Architects into consultative implementers who deliver seamless deployments.
Files.com is a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands; they've built a $35M+ business with 70 people.