Job Description
Primary Responsibilities:
- Lead churches through a successful launch across Tithe.ly products.
- Provide high-touch, time-bound 1:1 onboarding and care for assigned accounts.
- Support retention efforts by engaging customers who are at risk of cancellation.
Qualifications:
- Communicate Effectively by actively listening to others and adapting your approach to fit your audience.
- Be Action Oriented and step in confidently to handle tough situations.
- Be Tech Savvy by readily learning and adopting new technologies.
Technical Qualifications:
- Experience in a customer-facing role.
- Experience leading live customer interactions via video, phone, or chat.
About Tithely
Tithely is a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. They deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.