Accor Tech & Digital
1 open remote positions
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation, committed to deliver the best tech and digital experiences.
✨ Benefits Overview (1 of 1 jobs list additional benefits)
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ALL - Heartist® Program
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Employee Social Committee (CSE)
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Flexible Work
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Health Insurance
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Meal Vouchers
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Remote Work
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Training
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IT Support Manager - Quality, Hotel Relationship and Escalations (F,M,X)
5 days ago
France
The Quality, Hotel Relationship and Escalations Lead acts as a bridge between hotels and technical support services, ensuring excellence in resolution and handling escalated issues with precision. This role promotes continuous improvement in support quality and fosters collaborative relationships with hotels, aligning solutions with their unique operational needs. As a key member of the Hotel Care team, you will transform Level 1 support operations and improve hotel satisfaction.