Onboarding Manager

Coaching & Mentorship: Coach on real deployments through shadowing calls and reviewing migration plans. Enforce process discipline by upholding accuracy in onboarding playbooks and documentation. Lead structured training sessions to translate technical frameworks into stronger customer outcomes.

Customer Success: Guide adoption and outcomes by coaching engineers on accelerating time-to-value. Drive urgency and accountability by setting a high-performance mindset. Ensure customers complete onboarding on time and are fully deployed.

Leadership & Growth: Diagnose skill gaps in real-time and coach engineers for improvement. Build consultative technical leaders who anticipate challenges. Refine your ability to run enterprise onboarding at scale.