Project Manager

Project Management and Customer Onboarding:

• Lead and manage the new customer onboarding experience and process.
• Understand and document engagement requirements.
• Meet with internal and external stakeholders to ensure goals and requirements of customer solutions and support needs are met.

Relationship Building:

• Develop strong, trusted relationships with customers to drive NPS results.
• Support new business initiatives.
• Contribute ideas and approaches to growth strategies.

Skills and Qualities:

• Strong written & verbal communication skills.
• Superior interpersonal skills and team building skills.
• Demonstrated ability to manage customer onboarding initiatives and teams including defining scope and budget, schedules, resources, and reporting.