Source Job

$75,000–$85,000/yr
US

  • Lead customer implementation from contract to adoption.
  • Manage 30–40 concurrent projects with various stakeholders.
  • Conduct training sessions and ensure platform understanding.

SaaS Project Management Onboarding Communication Stakeholder Management

20 jobs similar to Implementation Manager

Jobs ranked by similarity.

US

  • Lead new Partners through the end-to-end onboarding process.
  • Coach Partners in configuring and customizing the product to meet their specific needs.
  • Provide initial technical guidance and troubleshooting to Partners.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$60,000–$70,000/yr
US

  • Serve as the main point of contact during a customer’s implementation process.
  • Deliver top tier customer service and support across all product areas.
  • Assist in training customers to ensure the successful beginning of a new customer journey.

Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.

$110,000–$145,000/yr
US

Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.

US

  • Lead high-impact implementations of Rentable’s revenue management platform.
  • Manage each engagement from kickoff through go-live and transition to Customer Success.
  • Serve as a trusted advisor for customers and a key internal partner to CS, Product, and Support.

Rentable specializes in industry-leading martech and data SaaS products for the rentals industry and operates as a 100% remote team across the U.S.

US Unlimited PTO

Part of a motivated and highly skilled team. Design client onboardings. Blend technical abilities and product knowledge with strong storytelling skills.

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.

Unlimited PTO

  • Lead a team of Advisory implementation consultants.
  • Ensure client satisfaction and maximize the value of our Advisory product.
  • Manage enterprise customer implementations, technical integrations, and multi-stakeholder deployments.

Fieldguide automates and streamlines the work of assurance and audit practitioners within cybersecurity, privacy, and financial audit for global commerce.

5w PTO

  • Develop a deep knowledge of our product and help customers through the implementation lifecycle.
  • Gather and interpret customer requirements and configure the AuditBoard solution.
  • Serve as a project manager for implementation projects and maintain project status.

AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. The company is known for its award-winning technology and is ranked among the fastest-growing tech companies in North America.

$100,000–$150,000/yr
Global

  • Execute the vision and plan for the Professional Services and Technical Projects department.
  • Coordinate with Engineering and Product to influence the product roadmap.
  • Collaborate with the VP of Sales and Customer Success to support the entire customer journey.

Leap Tools builds solutions for the interior décor industry, serving customers in over 80 countries, including major companies like Home Depot and local retailers. Recognized by Deloitte as one of the fastest-growing tech companies, they foster a culture of ambitious challenge-seekers.

  • Managing a growing team of OBMs who help new SMB customers with onboarding.
  • Becoming an expert user of the Deel platform and drive to resolution.
  • Partnering with internal teams to deliver the best customer experience.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business.

Europe Unlimited PTO 12w maternity 12w paternity

  • Manage and execute the full implementation of solutions for new customers.
  • Develop and align implementation plans tailored to client needs.
  • Maintain clear communication and engagement with customers throughout the implementation process.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US Canada

  • Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
  • Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
  • Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.

US

  • Lead end-to-end implementation projects across the Genea Security product line
  • Act as a liaison between customers, vendors, and internal teams to coordinate project requirements
  • Own project timelines, deliverables, and status trackers

Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. They foster an environment of teamwork, transparency and authenticity, where you can be yourself.

Europe

Play a critical role in scoping and delivering implementation engagements while acting as the primary point of contact for customers throughout their onboarding journey. Understand B2B ecommerce, wholesale retailing, and merchandising principles, and articulate how NuORDER facilitates best practices. Plan, organize, and manage all phases of project lifecycles to ensure successful delivery, including scoping requirements, developing project plans, managing team tasks, and success criteria.

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

Philippines Latin America

  • Execute end-to-end onboarding for new clients and properties.
  • Perform detailed, manual implementation work, including data setup.
  • Work within Asana to manage tasks, workflows, and deadlines.

OurAssistants connects property management and service-based businesses with highly skilled virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.

$123,300–$181,300/yr
US 20w maternity

Be a vital part of Marqeta's mission to change the way money moves. Work with customers, payment networks, banks, vendors, and cross-functional teams to ensure program delivery with accuracy and the highest level of quality. Use project management tools and methodologies to deliver projects on time and to exceptional standards.

Marqeta is on a mission to change the way money moves and is one of the earliest enablers of embedded finance.

Europe

Drive successful implementation of enterprise SaaS solutions within customer environments. Act as the primary coordinator and point of contact for multiple concurrent implementation projects. Manage expectations, resolve challenges, and drive results.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

$130,000–$200,000/yr
US 4w PTO

Coach Onboarding Architects through customer deployments, ensuring customer success. Lead the team to ensure customers launch strong, adopt quickly, and see Files.com as mission-critical. Elevate Onboarding Architects into consultative implementers who deliver seamless deployments.

Files.com is a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands; they've built a $35M+ business with 70 people.

US

The Project Manager drives project execution and value creation for clients. This role plans and drives project implementation, identifying and managing project scope, goals, and deliverables. It requires identifying and managing dependencies, risks, and priorities.

RainFocus cares about its employees, customers, and the world in which we live.

$90,000–$110,000/yr
US

Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time. Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability. Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.

Karbon is the global leader in practice management software for growth-minded accounting firms.

US Unlimited PTO

  • Lead cross-functional program teams delivering SaaS productivity solutions, ensuring on-time, within-scope delivery aligned to customer outcomes.
  • Manage program complexity, shaping strategic direction of software delivery and proactively mitigating risks across multiple customer programs.
  • Build and coach a high-performing management team, mentoring new managers, developing program talent, and fostering a culture of ownership and continuous improvement.

Axon is on a mission to Protect Life, creating an ecosystem of devices and cloud software to address safety and justice issues. They connect with candor and care, seeking diverse perspectives and offering a fast-paced, challenging, and meaningful work environment.