Manage, retain and expand relationships with assigned clients.
Deliver business results to drive high client retention and expansion.
Act as the voice of the client, advocating for their requests and feedback.
Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.
Manages client relationships to retain and strengthen them, directing account strategy and setting expectations.
Pursues cross-sell, upsell, and renewal motions, recommending fee increases and partnering with Legal.
Monitors revenue and expenses to meet financial goals, overseeing vendor relationships and ensuring compliance.
Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. With a history since 1944 and a merger in 2011, they prioritize better systems for better service and value employees, clients, and partnerships, fostering a positive and respectful work environment with growth opportunities.
Establish and nurture strong relationships with VP and C-suite executives.
Work cross-functionally with stakeholders internally and externally.
Craft and deliver compelling presentations to executive audiences.
Gainsight is the AI-powered retention engine behind customer-centric companies. Their CustomerOS platform orchestrates the customer journey. They are a company of 2,000 plus employees that values innovation, collaboration, and solving real-world problems.
Focus on a smaller number of high-value strategic accounts to develop and execute comprehensive account strategies.
Proactively identify risks and project manage internal stakeholders to address customer issues in a timely manner.
Build relationships with senior stakeholders and collect product and operational feedback to drive adoption of platform features.
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies in the world, Deel's team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.
Build and maintain trusting relationships with clients through service.
Accountable for accurate and timely transition of new clients into the platform.
Provide ongoing client support to troubleshooting inquiries.
Judi Health is an enterprise health technology company providing solutions for employers and health plans. They have a comprehensive suite of solutions and are rebuilding trust in healthcare in the U.S.
Develop and maintain Customer Success accounts and a team of Customer Success Executives.
Drive Customer Outcomes at managed accounts leading to client’s product adoption, renewals, and expansion.
Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners.
ServiceNow, founded in 2004, provides AI-enhanced technology solutions. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent cloud-based platform.
Own and oversee the entire post-sales customer journey.
Act as the primary relationship owner, proactively engaging with customers.
Drive internal and external collaboration, working closely with cross-functional teams.
JLL is a leading global provider of real estate and investment management services. They help clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties. JLL is a Fortune 500 company with operations in over 80 countries.
Build strong, senior-level relationships with MLS leadership.
Develop and execute tailored growth strategies.
Maintain consistent account management practices.
CubiCasa is developing a scalable way to acquire property interior data by helping real estate professionals capture floor plans with their mobile app. Since 2015, they have delivered over 3,000,000 floor plans to thousands of companies, valuing collaboration, simplicity and customer satisfaction.
Prioritize which Customers the executive team spends time with.
Deepen customer/partner relationships.
ServiceNow started in San Diego, California in 2004. Today, it stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes.
Identify new business opportunities through various channels to achieve sales targets and business growth.
Build and maintain strong relationships with clients by understanding their needs and addressing their concerns promptly.
Work closely with internal teams to ensure smooth service delivery and high client satisfaction.
SGS is the world’s leading testing, inspection and certification company. They operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals.
Be the project manager for program launch tasks and manage multifaceted programs with device partners, clients and internal teams.
Prepare recurring client reports, analyze and present key results, facilitate meetings, and deliver nuanced technical and data driven messages to clients.
Foster a deep understanding of the product, service offerings and functionality to effectively communicate capabilities to clients and contribute to shaping program design.
EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They have a casual environment, the flexibility to set your own schedule, and offer opportunity for growth and development within the role.
Coordinate/manage the implementation efforts by ensuring organizational execution against the defined workplan.
Establish outstanding professional relationships within each of the client departments participating in the pre-sales implementation support activities.
Undertake process and departmental improvement projects identified individually, as a team or as assigned by the Implementation Services AVP.
Cotiviti provides healthcare solutions. They focus on data-driven insights to improve healthcare outcomes and payment accuracy. The company values innovation and a collaborative work environment.
Own the end-to-end customer lifecycle for a portfolio of strategic and enterprise accounts
Develop and execute customer success plans aligned to customer business goals
Serve as the primary point of contact and trusted advisor for assigned customers
CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.
Create and drive execution of detailed projects, working in collaboration with customer stakeholders
Own communication with clients regularly to provide recommendations and manage expectations
Directly communicate with VP+ level executive stakeholders at customer accounts
Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.
Manage a portfolio of customers, ensuring they achieve value.
Drive adoption, customer satisfaction, and retention through engagement.
Partner with internal teams to support onboarding and day-to-day success.
CrashPlan provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.
Own client outcomes end-to-end across US and Australia.
Set direction, guide teams, and work proactively with clients.
Ensure delivery quality, retention, and long-term client success.
Trialfacts connects patients to clinical trials, providing clients with results, transparency, and confidence. They are a global team with a leadership team that shapes client service, internal collaboration, and sustainable growth.
Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of solutions according to client needs.
Assist with challenging client requests or issue escalations as needed.
Infuse is dedicated to delivering exceptional client experiences. They have built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.
Lead multiple product implementations, ensuring a smooth customer experience.
Drive hardware and software delivery, meeting project milestones and training.
Manage customer relationships as the primary point of contact.
Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
Act as the primary interface with the client and develop effective working relationships.
Lead, develop, and coach teams, overseeing personnel within their assigned region/s.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. With teams globally, industry expertise, and the power of technology, they design and deliver tailored, sustainable, and innovative solutions.
Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation.
Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders.
Deel is the all-in-one payroll and HR platform for global teams which combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. The team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.