Support the development of an advocacy excellence function by building the standards, mechanisms, and resources.
Strengthen advocate skills through structured learning experiences and mechanisms.
Prepare executives with clear, concise narratives that elevate customer moments.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Execute the global Marquee strategy across assigned GEO accounts.
Partner with sales, industry, product, CEG, Inspire, and partner teams to orchestrate integrated customer engagements.
Support executive-to-executive engagement across top GEO accounts.
ServiceNow, founded in 2004, provides AI-enhanced technology via its cloud platform to over 8,100 customers, including 85% of the Fortune 500. They connect people, systems, and processes to empower organizations to work smarter, faster, and better.
Manage the CEO's calendar, inbox, tasks, and logistics.
Track commitments, deadlines, and follow-ups across the Executive Office, and surface conflicts early.
Communicate clearly and professionally with CEA staff on behalf of the Executive Office.
The Centre for Effective Altruism stewards the movement of people putting effective altruism principles into practice to solve the world's most pressing problems. They are working to build a flourishing future by applying evidence, reason, and compassion to challenges like global poverty, animal suffering, and existential risks; their headcount grew from 42 to 66 core staff.
Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
Analyze workflows and identify inefficiencies to enhance operational effectiveness.
Medallion's provider operations platform eliminates administrative bottlenecks for healthcare organizations, allowing them to focus on patient care. They are ranked highly on Inc. Magazine’s 2024 and LinkedIn's 2024 fastest growing companies lists and are backed by $130M in funding.
Partner with Scale and Mid-Market Major Area Leaders to develop, manage, and track customer adoption plans across their portfolios.
Monitor GRR trends, product adoption metrics, and customer health indicators using AI-driven insights to identify downsell risks and expansion opportunities.
Establish consistent cadences for adoption reviews, customer health check-ins, and performance tracking across Commercial and Mid-Market segments.
ServiceNow began in San Diego, California in 2004 with the goal to transform how we work. Today, ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They empower organizations to find smarter, faster, and better ways to work with their intelligent cloud-based platform that connects people, systems, and processes.
Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
Ensure customers are technically healthy and on the most recent version of our product
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Design and lead proactive programs to maximize adoption of AI solutions.
Act as the primary advocate for partners, ensuring their needs are addressed.
Troubleshoot problems, working cross-functionally with engineering, product, and data teams.
CollegeVine deploys powerful AI agents in complex, regulated industries, specializing in building the systems that enable autonomous agents to operate entire functions securely and reliably. Originally founded in 2016, they have raised over $66m in venture funding and became a fully remote company in 2020.
Partner closely with the CEO on priorities and execution
Own inbox, calendar, and communication management
Drive follow-through and executive visibility
Sparrow offers a high-tech, high-touch employee leave management solution. It is headquartered in San Francisco with remote employees across the country and has a diverse, highly talented, and supportive team.
Respond to customer, partner, and internal sales team requests related to training services.
Develop and improve processes for the smooth implementation of training programmes.
Solve logistical and training class delivery issues with minimum impact to participants.
ServiceNow began in San Diego, California, in 2004 and has become a global market leader. They bring innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.
Own the CEO’s calendar, inbox, and scheduling with a prioritization-first mindset.
Actively help assess urgency and importance across meetings, requests, and commitments.
Coordinate internal and external meetings, travel, and logistics, ensuring seamless execution.
Mimica empowers enterprises, teams, and individuals to reclaim their time and work mare efficiently. Their AI-powered task mining observes employee actions and categorizes them into detailed process maps, highlighting inefficiencies and recommending optimal technology for automation.
Create and drive execution of detailed projects, working in collaboration with customer stakeholders
Own communication with clients regularly to provide recommendations and manage expectations
Directly communicate with VP+ level executive stakeholders at customer accounts
Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.