Identify and nurture strong customer advocates across segments, industries, and use cases.
Lead customer interviews and transform insights into compelling stories, case studies, testimonials, and spotlight features.
Manage and grow customer review programs (e.g., G2, Gartner Peer Insights) to support category leadership.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its unmatched simplicity. It is developed by Workleap Technologies, a Montréal‑based software company of curious minds and bold builders, brought together by a shared drive to make work simpler and better for everyone.
The Customer Success Manager acts as an advocate for customers.
You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
Ensure customers are technically healthy and obtain maximum value from their investment.
ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Reimagine and lead the end-to-end customer storytelling strategy.
Elevate customer case studies with clear distribution strategies.
Build and operate a scalable customer advocacy and reference program.
Jobgether is a company that helps connect job seekers with employers. They use an AI-powered matching process to ensure that your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Determine methods and deliver targeted learning plans with data-driven solutions.
Drive, support, and execute regional and global enablement efforts.
Provide tools, resources, skills, and knowledge to the field.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.
Serve as the primary marketing partner to customers, building tailored marketing plans.
Work cross-functionally with various teams to align marketing throughout the customer lifecycle.
Deepen customer relationships and amplify Inspiren’s brand through customer success.
Inspiren offers a complete and connected ecosystem in senior living. They bring peace of mind to residents, families, and staff through compassionate care and technology, providing data for informed decisions and better care outcomes.
Develop and maintain Customer Success accounts and a team of Customer Success Executives.
Drive Customer Outcomes at managed accounts leading to client’s product adoption, renewals, and expansion.
Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners.
ServiceNow, founded in 2004, provides AI-enhanced technology solutions. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent cloud-based platform.
Ensure customer success by driving full value realization of the Segment platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.