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Advocacy Excellence Leadership:

  • Support the development of an advocacy excellence function by building the standards, mechanisms, and resources.
  • Strengthen advocate skills through structured learning experiences, resources, and mechanisms.
  • Create and maintain templates, frameworks, and a centralized resource hub.

Customer Advocacy and Executive Engagement:

  • Prepare executives with clear, concise narratives that elevate customer moments.
  • Shape the value story and create the angle for customer conversations.
  • Coach account teams on deal framing, messaging, stakeholder alignment, and executive presence.

ServiceNow

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

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