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$122,000–$155,000/yr
US 4w PTO

  • Coordinate/manage the implementation efforts by ensuring organizational execution against the defined workplan.
  • Establish outstanding professional relationships within each of the client departments participating in the pre-sales implementation support activities.
  • Undertake process and departmental improvement projects identified individually, as a team or as assigned by the Implementation Services AVP.

Project Management Client Relationship Management Process Improvement Microsoft Office Suite

20 jobs similar to Implementation Director

Jobs ranked by similarity.

Europe

  • Using the SOW, lead the evaluation, finalisation and sign-off of the scope during sales to implementation hand over.
  • Create and manage the overall project plan including but not limited to: Project schedule (work breakdown structure, timelines, milestones, and deadlines) Risk management plan and register (track and monitor risks and issues and identify appropriate mitigation measures / response plans) Change control and log Stakeholder matrix Action and questions log / RAIL
  • Coordinate work with functional area leaders & work stream owners as part of the project plan build out and monitor and control project work throughout the implementation lifecycle.

Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™.

$150,000–$170,000/yr
US Unlimited PTO

  • Lead multiple product implementations, ensuring a smooth customer experience.
  • Drive hardware and software delivery, meeting project milestones and training.
  • Manage customer relationships as the primary point of contact.

Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.

$90,000–$120,000/yr
US Unlimited PTO

  • Lead client implementations to deliver success in new and existing customers use of procurement & payment.
  • Manage project execution and performance to ensure that key milestones and financial objectives are achieved.
  • Consult customers on process improvements and opportunities after providing baseline data and process analysis.

Casechek is innovating the implant supply chain, bringing transparency to patient care costs by automating workflows for vendor-supported surgical procedures. They offer a system of record for hospitals to manage surgical cases, expose hidden expenses, and surface revenue opportunities.

$100,000–$130,000/yr
US

  • Drive outcomes of global client projects across the Clinical Delivery service lines.
  • Develop project plans and strategies for successful delivery of results for client projects.
  • Serve as primary operational point of contact for client and build strong rapport with them.

Care Access aims to improve the future of health for everyone. They achieve this by offering access to research sites, mobile clinics, and clinicians globally, bringing health services to communities facing barriers to care. They have hundreds of employees worldwide and foster an inclusive culture.

$140,000–$160,000/yr
US Unlimited PTO 2w paternity

  • Develop and refine scalable processes that improve client implementation efficiency
  • Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
  • Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead

SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

US

  • Manage complex solution implementation projects from planning through execution.
  • Build strong relationships with clients and communicate effectively.
  • Assist clients with product-related configuration decisions and troubleshoot technical issues.

Applied Systems is transforming the insurance industry with innovative software and services. They have 40+ years of experience and foster a culture built on strong values, making them indispensable to both customers and employees.

Europe

  • Act as the primary owner of multiple concurrent customer implementations, balancing time to value with customers’ intended timelines
  • Lead customer kickoff meeting, initiating conversation on goals and desired business outcomes and setting mutually agreed upon expectations for the implementation project plan
  • Facilitate regular implementation working sessions with the customer, navigating customer objections when warranted

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. They have award-winning threat intelligence, emergency communication, and travel risk management solutions and serve thousands of leading businesses in more than 150 countries.

$110,000–$130,000/yr
US 5w PTO

  • Own and manage programs that support how Product Development delivers client implementations
  • Partner with Solutions Architects, Product Managers, Engineering, and Technical Services to define and track implementation related development work
  • Establish and maintain repeatable development tasks, ownership, and systems to ensure work is reflected in the product roadmap

Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. They work with over 660,000 providers and handle over 12 million prior authorization requests annually. The Coherenauts, as they call themselves, who succeed there are empathetic teammates who are candid, kind, caring, and embody core values and principles.

US

  • Lead new Partners through the end-to-end onboarding process.
  • Coach Partners in configuring and customizing the product to meet their specific needs.
  • Provide initial technical guidance and troubleshooting to Partners.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$145,000–$175,000/yr
US Unlimited PTO

  • Own post-contract client implementations from Sales handoff through successful launch.
  • Lead complex, cross-functional projects across planning, design, validation, and go-live.
  • Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.

Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.

$75,000–$85,000/yr
US

  • Lead customer implementation from contract to adoption.
  • Manage 30–40 concurrent projects with various stakeholders.
  • Conduct training sessions and ensure platform understanding.

12twenty is a platform connecting employers with early career professionals. They connect students, schools, and employers, fueling their own growth with a passion for continuous improvement and a supportive team culture.

Europe Unlimited PTO 12w maternity 12w paternity

  • Manage and execute the full implementation of solutions for new customers.
  • Develop and align implementation plans tailored to client needs.
  • Maintain clear communication and engagement with customers throughout the implementation process.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Lead end-to-end implementation projects across the Genea Security product line
  • Act as a liaison between customers, vendors, and internal teams to coordinate project requirements
  • Own project timelines, deliverables, and status trackers

Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. They foster an environment of teamwork, transparency and authenticity, where you can be yourself.

US Unlimited PTO 12w maternity 12w paternity

  • Enhance the integration of clients into our application.
  • Streamline operations, minimize friction, and facilitate effective execution.
  • Empower our team to deliver exceptional results efficiently.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Global

  • Plan, lead, organize and control projects from beginning to end.
  • Serve as a primary point of contact for both internal and external customers during all project phases.
  • Ensure customer service expectations are met and exceeded.

They are looking for a software implementation project manager to plan, execute, and oversee the implementation of software solutions for customers across various sectors. They seem to value customer satisfaction and foster building strong client relationships.

$135,000–$150,000/yr
US

  • Drive successful implementation and optimization of healthcare claims software solutions.
  • Deliver mid- to complex software projects, accurately forecasting and scheduling deliverables.
  • Engage with clients to understand their needs and support the design of tailored software solutions.

HealthEdge provides technology that enables healthcare payors to leverage new business models, improve outcomes, reduce administrative costs, and connect everyone in the healthcare delivery cycle. HealthEdge's enterprise product suite is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment; they are an award-winning company.

$100,000–$140,000/yr
US

  • Ensure the complete end-to-end implementation of new service offerings.
  • Collaborate with Product, R&D, Operations, Support, and Sales to build and execute clear rollout plans.
  • Coordinate service rollout projects using structured project management practices.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Manages client relationships to retain and strengthen them, directing account strategy and setting expectations.
  • Pursues cross-sell, upsell, and renewal motions, recommending fee increases and partnering with Legal.
  • Monitors revenue and expenses to meet financial goals, overseeing vendor relationships and ensuring compliance.

Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. With a history since 1944 and a merger in 2011, they prioritize better systems for better service and value employees, clients, and partnerships, fostering a positive and respectful work environment with growth opportunities.

US

  • Drive end-to-end activation projects for new strategic clients.
  • Define and standardize implementation methodologies and best practices.
  • Develop and execute comprehensive implementation plans aligned with client objectives.

Commure's mission is to simplify healthcare and aims to revolutionize care delivery. They power over 500,000 clinicians and is backed by investors including General Catalyst and Sequoia.

US 8w maternity

  • Successfully lead customer project teams through a multi-phase implementation project plan
  • Use effective training techniques and methodology to communicate complex ideas to drive product adoption
  • Maintain an expert level understanding of the GoodTime Hire product and recruiting industry

GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Our platform handles the complexity others can’t — automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. Our Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.