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Client Relationship Management:
- Manages client relationships and account activities to retain and strengthen client ties.
- Directs account strategy development, remaining updated on client needs.
- Sets client expectations and aligns account activities, identifying additional service opportunities.
Financial Oversight:
- Monitors revenue, expenses, and profitability for assigned clients to meet financial goals.
- Recommends and obtains client fee increases.
- Oversees vendor relationships, including analysis and reporting.
Operational Effectiveness:
- Partners with Operations, Accounting, and IT to ensure operational efficiency.
- Assists in implementing newly assigned clients.
- Facilitates client meetings, including agenda preparation and follow-up.
Zenith American Solutions
Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. With a history since 1944 and a merger in 2011, they prioritize better systems for better service and value employees, clients, and partnerships, fostering a positive and respectful work environment with growth opportunities.