Senior Customer Success Manager

Immersive Labs

Remote regions

US

Salary range

$110,825–$150,087/yr

Benefits

7w PTO 12w maternity

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What You’ll Do:

  • Partner with customers for onboarding, agreeing on outcomes.
  • Train clients on product suite benefits.
  • Set strategies, objectives, and measure success.

Who You Are:

  • 6+ years in customer success/account management, in SaaS.
  • Experience managing relationships with federal agencies.
  • Stellar planning and communication skills.

Benefits:

  • Share options and rewards for great work.
  • Comprehensive health, dental, and disability insurance.
  • Generous holiday allowance and parental leave.

Immersive Labs

Immersive Labs is the leader in people-centric cyber resilience. Their cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. Founded in 2017, Immersive Labs has secured over $180 million of funding.

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