Source Job

Australia

  • Managing client relationships to guarantee successful customer campaign delivery.
  • Providing answers to business questions around promotional activities and retail strategy.
  • Overseeing clients’ campaigns from start to end, ensuring quality and accuracy.

Client Management Analytics Project Delivery Business Development

20 jobs similar to Customer Success Manager

Jobs ranked by similarity.

$110,000–$130,000/yr
US

  • Manage, retain and expand relationships with assigned clients.
  • Deliver business results to drive high client retention and expansion.
  • Act as the voice of the client, advocating for their requests and feedback.

Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.

$91,800–$143,350/yr
US

  • Create and drive execution of detailed projects, working in collaboration with customer stakeholders
  • Own communication with clients regularly to provide recommendations and manage expectations
  • Directly communicate with VP+ level executive stakeholders at customer accounts

Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.

Global Unlimited PTO

  • Own client outcomes end-to-end across US and Australia.
  • Set direction, guide teams, and work proactively with clients.
  • Ensure delivery quality, retention, and long-term client success.

Trialfacts connects patients to clinical trials, providing clients with results, transparency, and confidence. They are a global team with a leadership team that shapes client service, internal collaboration, and sustainable growth.

$100,000–$140,000/yr
US

  • Own and oversee the entire post-sales customer journey.
  • Act as the primary relationship owner, proactively engaging with customers.
  • Drive internal and external collaboration, working closely with cross-functional teams.

JLL is a leading global provider of real estate and investment management services. They help clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties. JLL is a Fortune 500 company with operations in over 80 countries.

$100,000–$137,000/yr
US Unlimited PTO

  • Establish and nurture strong relationships with VP and C-suite executives.
  • Work cross-functionally with stakeholders internally and externally.
  • Craft and deliver compelling presentations to executive audiences.

Gainsight is the AI-powered retention engine behind customer-centric companies. Their CustomerOS platform orchestrates the customer journey. They are a company of 2,000 plus employees that values innovation, collaboration, and solving real-world problems.

$69,246–$69,246/yr
Europe 5w PTO

  • Deliver project KPI’s and key objectives.
  • Act as the primary interface with the client and develop effective working relationships.
  • Lead, develop, and coach teams, overseeing personnel within their assigned region/s.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. With teams globally, industry expertise, and the power of technology, they design and deliver tailored, sustainable, and innovative solutions.

$105,000–$125,000/yr
US

  • Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
  • Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
  • Analyze workflows and identify inefficiencies to enhance operational effectiveness.

Medallion's provider operations platform eliminates administrative bottlenecks for healthcare organizations, allowing them to focus on patient care. They are ranked highly on Inc. Magazine’s 2024 and LinkedIn's 2024 fastest growing companies lists and are backed by $130M in funding.

US

  • Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.

Disruptive Advertising is a performance marketing agency that drives real value for clients, prioritizing working with purpose-driven brands. They are a fast-growing team of professional digital marketers that has been in business since 2013 with offices in Pleasant Grove, Utah.

$70,000–$85,000/yr
US

  • Be the project manager for program launch tasks and manage multifaceted programs with device partners, clients and internal teams.
  • Prepare recurring client reports, analyze and present key results, facilitate meetings, and deliver nuanced technical and data driven messages to clients.
  • Foster a deep understanding of the product, service offerings and functionality to effectively communicate capabilities to clients and contribute to shaping program design.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They have a casual environment, the flexibility to set your own schedule, and offer opportunity for growth and development within the role.

Brazil Colombia Mexico

  • Support Associate and Senior Directors in managing client relationships and serve as the primary day-to-day point of contact.
  • Develop and maintain client reporting and analytics on a monthly and quarterly basis, tying performance to business objectives.
  • Identify up-sell and cross-sell opportunities within existing accounts through performance insights and client needs.

Goodway Group is an independent and remote-first media and marketing services firm with a 90+ year history, combining the security of an established company with a start-up feel. They have a diverse team of digital strategists, media practitioners, technologists and data scientists.

US

  • Develop and nurture relationships with selected accounts.
  • Be a trusted advisor and expert in DemandFactor offerings.
  • Manage documentation and address options and integrations from proposal to delivery.

DemandFactor focuses on building strong customer relationships and ensuring clients have a great experience with successful campaigns. They foster growth through excellent campaign leads and great customer service.

$80,000–$110,000/yr
US

  • Build and maintain trusting relationships with clients through service.
  • Accountable for accurate and timely transition of new clients into the platform.
  • Provide ongoing client support to troubleshooting inquiries.

Judi Health is an enterprise health technology company providing solutions for employers and health plans. They have a comprehensive suite of solutions and are rebuilding trust in healthcare in the U.S.

Latin America

  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of solutions according to client needs.
  • Assist with challenging client requests or issue escalations as needed.

Infuse is dedicated to delivering exceptional client experiences. They have built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

Europe

  • Build strong relationships with our customers
  • Identify, measure, and execute against customers’ positive business outcomes to cultivate more realized value for your customers
  • Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Their solutions support essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

Global

  • Owns bidding process, understanding project costs and feasibility.
  • Supports existing business via contract management and up-selling.
  • Consults with clients on sample design and business issues.

M3 USA provides digital solutions across healthcare, life sciences, and pharmaceuticals. They aim to utilize the internet for a healthier world and more efficient healthcare systems. They pride themselves on their dynamic and innovative work environment.

EMEA

  • Own a portfolio of customers, guiding them through the entire post-sale experience.
  • Build trusted advisor relationships with key stakeholders and align solutions with their business goals.
  • Drive adoption and product utilization across accounts, ensuring customers gain maximum value.

ServiceNow began in 2004 with a vision to transform work. Today, they are a global market leader, providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to improve work.

US Canada Unlimited PTO

  • Become a trusted advisor to customers and own the success of the partnership.
  • Help demonstrate the value for our customers and be their go-to contact.
  • Advocate and facilitate successful customer outcomes throughout the broader Asset Watch organization.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience. They are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal.

$90,000–$110,000/yr
US Unlimited PTO

  • Maintain customer relationships, network, and implement success programs.
  • Contribute to sales, onboard and train clients, and minimize churn.
  • Improve customer experience through product support and handling customer complaints.

Thoropass combines simple software with expert guidance to help SaaS companies manage security compliance, security audits, and enterprise procurement security diligence. They are a rapidly expanding team based in New York, that values collaboration and innovation.

US

  • Manage and grow relationships with key strategic accounts.
  • Deliver tailored solutions to meet client needs.
  • Drive long-term business success and client satisfaction.

Dermsquared is the leading education, information, and services platform for dermatology professionals. They aim to elevate patient care by providing practical content through digital and in-person connections. They are a growth-driven company with a values-led and innovative culture.

  • Identify new business opportunities through various channels to achieve sales targets and business growth.
  • Build and maintain strong relationships with clients by understanding their needs and addressing their concerns promptly.
  • Work closely with internal teams to ensure smooth service delivery and high client satisfaction.

SGS is the world’s leading testing, inspection and certification company. They operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals.