Source Job

Germany

Manage and oversee the implementation of SOC projects, ensuring all aspects meet or exceed customer expectations. Coordinate and manage all project phases from inception to completion, including planning, execution, monitoring, and closing. Serve as the primary liaison between customers and internal teams, ensuring clear and effective communication.

Cybersecurity Project Management Customer Success Security Operations

20 jobs similar to SERVICE DELIVERY, CUSTOMER SUCCESS & PROJECT MANAGER - SECURITY OPERATIONS CENTER (M/F/D)

Jobs ranked by similarity.

Germany

  • Support a portfolio of customers in their cybersecurity initiatives.
  • Manage projects and follow the various phases, contributing where appropriate.
  • Contribute to Advens' development through curiosity and taste for innovation.

Joining aDvens means joining a European leader in Cybersecurity, but above all it means joining specialists who are passionate about protecting organizations.

  • Lead complex ServiceNow projects from planning to go-live, ensuring measurable added value for clients.
  • Manage scope, timeline, budget and quality, acting as the main point of contact for clients and facilitating meetings.
  • Ensure agile methodologies are in place while coaching team members and product owners.

As an international, technology-independent consulting company with over 25 years of experience, we are proven experts for digital strategies.

Americas Unlimited PTO

  • Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
  • Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
  • Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.

SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.

Europe

Manage customer implementation projects, ensuring successful execution and customer satisfaction. Lead projects from requirements definition through to closure, managing deliverables and schedules. Foster collaboration and communication among internal and external stakeholders.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

Lead services projects, handling deployment resources, and ensuring deliverables are met on-time and under budget. Drive customer deployment projects including program, process initiatives, partnering with IT on systems and infrastructure processes. Build and execute project work plans, revising as needed to meet changing requirements.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, and their vision is a world where each day is safer.

$140,000–$150,000/yr
US

  • Lead and develop a team of Project Managers, ensuring strong project execution and clear communication.
  • Build and refine standardized project delivery processes and workflows to drive consistency.
  • Evaluate and optimize the use of systems like ServiceNow for project tracking and reporting.

Coretelligent, founded in 2006, provides managed IT solutions, specializing in cybersecurity and cloud services. They cater to industries like finance, life sciences, and technology, and have a presence across the U.S., emphasizing a culture that values its employees and offers career growth.

US

  • Serve as the primary point of contact for customer-facing activities.
  • Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
  • Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.

Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.

$75,000–$90,000/yr
Unlimited PTO 17w maternity 17w paternity

  • Manage a portfolio of concurrent projects, overseeing all project deliverables.
  • Collaborate with Sales, Engineering, Support, and Customer Success Managers to guarantee a smooth customer experience.
  • Drive continuous improvement by enhancing project management and delivery operations processes.

Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads.

$110,000–$145,000/yr
US

Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.

Australia

  • Manages complex enterprise-grade product deployments and oversees project-level change management.
  • Ensures project milestones and deadlines are met and associated documentation supports customer acceptance.
  • Works with business and IT leaders to define the vision, scope and delivery timelines for project deliverables.

Axon's mission is to Protect Life with their ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful with a culture that values diverse perspectives and empowers employees to drive real change.

$177,100–$310,000/yr
North America Canada

  • Identify areas of risk and takes steps to prevent customer or revenue churn.
  • Work closely with Sales Teams to define and execute product adoption and customer retention plans.
  • Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

The Project Manager drives project execution and value creation for clients. This role plans and drives project implementation, identifying and managing project scope, goals, and deliverables. It requires identifying and managing dependencies, risks, and priorities.

RainFocus cares about its employees, customers, and the world in which we live.

4w PTO

  • Deliver Babble solutions to our customer base, including UCAAS/Unified Comms, Contact Centre, IT/Modern Workplace etc.
  • Manage projects on time, within scope and within budget while managing stakeholder expectations both internally and externally.
  • Work closely with partners and internal teams to ensure consistency with company strategy, commitments, and goals.

Babble is a Customer Experience-led growth business that specializes in empowering businesses with the best cloud-based technology solutions.

$70,700–$113,000/yr
US

The Customer Success Manager supports RingCentral’s high-profile customers and is a point person for larger customers, interfacing with various internal teams. The role involves proactively driving product adoption to maximize ROI and ensuring customer satisfaction through QBRs and success plans. Mitigating churn risk, maintaining MRR growth, and acting as a sales liaison to drive growth expansion are key responsibilities.

RingCentral, Inc. is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform.

$121,400–$195,700/yr
Global Unlimited PTO

  • Identify key stakeholders and maintain accurate contact records to facilitate targeted communication and engagement efforts.
  • Guide new customers through initial product setup, feature adoption, and achieving time-to-value.
  • Drive adoption and process orchestration maturity by applying Camunda’s playbooks and frameworks.

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes. They have over 700 leading innovators rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences.

US

Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.

Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.

Colombia

  • Responsible for running creative and production processes, driving projects from brief to delivery.
  • Manage multiple mid to high complexity projects with meticulous attention to detail, ensuring profitability.
  • Coordinate development and delivery, monitor project progress within scope and budget, and proactively problem-solve.

Brandtech+ is a global team specializing in film, CGI, automation, AI, motion design, and digital/print content, partnering with over 300 clients in 40+ countries. As part of The Brandtech Group, they leverage cutting-edge AI to revolutionize work creation and delivery, enhancing efficiency, creativity, and insightful decision-making.

US

The Project Services Manager leads and oversees energy management projects. They will be responsible for planning, executing, and monitoring energy initiatives. Acts as a key client liaison, ensuring successful project delivery and customer satisfaction.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

US

  • Serve as the primary point of contact to ensure customers achieve measurable readiness outcomes.
  • Coordinate with internal teams to ensure project requirements are met on time and within scope.
  • Act as a trusted advisor, delivering best practices and strategic recommendations aligned with readiness goals.

Ethos aims to transform training development, consumption, and alignment with business outcomes to bridge the human readiness gap. They are a Series A startup with $40M+ raised, partnering with 150+ enterprise customers across various sectors.

Europe US

  • Pilot the delivery of chatbots / callbots projects, from the framing stage with the client to production, while respecting deadlines.
  • Coordinate exchanges with cross-functional teams.
  • Manage a portfolio of clients in France, Europe & USA, including key accounts.

Septeo is a leading European software company experiencing rapid growth and transformation. They have become one of the European leaders in tech, a reference in software publishing, with determined, audacious, and committed teams working hand in hand with simplicity, conviviality & trust.