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  • Own day-to-day relationships with domestic and international parcel carriers.
  • Act as the subject matter expert (SME) in parcel for the Sales and Solutions teams during client scoping and onboarding.
  • Collect and analyze feedback from merchants on carrier services, pricing, and feature gaps.

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20 jobs similar to Sr. Manager, Parcel Operations

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India

  • Request, compare, and manage shipping quotes to secure cost-effective and reliable carrier options.
  • Schedule and reschedule pick-up services with carriers to meet client timelines.
  • Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams.

Parsel is a logistics and operations platform designed to simplify and optimize supply chain processes. They leverage advanced technology and customer-centric solutions to streamline order management, enhance customer service, and ensure efficient delivery operations.

US

  • Assign, track, and manage deliveries for an assigned portfolio of client accounts
  • Dispatch contracted drivers accurately and on time, aligned with team performance goals
  • Monitor live deliveries and make proactive, real-time adjustments to improve outcomes

Sharebite is a food ordering platform for companies to feed their employees, combating food insecurity by donating a meal for every order placed with local partners. The firm has donated over 15 million meals and has been recognized as Inc. Magazine's Best in Business.

US

  • Responsible for scheduling and monitoring incoming product shipments.
  • Communicates directly with cross-functional teams and carriers.
  • Works with production staff to achieve on-time customer deliveries.

Red8 is a company that provides IT solutions and services. They foster a collaborative environment, and their team is dedicated to delivering innovative and effective solutions to meet their clients' evolving needs.

US

  • Manage daily OS&D reporting and ensure accurate documentation.
  • Identify root causes for discrepancies and coordinate resolution efforts.
  • Track OS&D reports and recommend process improvements.

Jobgether is a platform that uses AI-powered matching to connect candidates with companies. They focus on ensuring applications are reviewed quickly, objectively, and fairly.

US

  • Own the full P&L for Amazon (Traeger is 1P/Vendor Central and Meater is 3P/Seller Central), including sell in & sell through, profitability, demand planning, and retail operational metrics.
  • Develop & execute Amazon specific long range strategies to drive sustainable growth, market share expansion & brand awareness.
  • Deepen relationships with Amazon retail leadership: category managers, vendor managers, retail marketing & Amz Ads and operational teams

Traeger Grills invented the wood pellet grill over 30 years ago, and they’ve been revolutionizing outdoor cooking ever since. It appears they're a team of disruptors, innovators, problem solvers, and food fanatics who are dedicated to bringing people together to create a more flavorful world.

US

  • Collaborate with suppliers to identify and mitigate potential supply chain issues.
  • Serve as a point of contact for day-to-day matters and regular business reviews.
  • Develop relevant internal and external SOPs to reflect market best practice.

Blink Health is a healthcare technology company focused on making prescriptions accessible and affordable. They're a collaborative team that invents new ways of working in an industry that has historically resisted innovation.

$52,000–$56,160/hr
US Unlimited PTO

  • Coordinate and monitor supply chain operations, ensuring timely and accurate delivery of goods
  • Track shipments and communicate status updates to relevant parties
  • Optimize processes to improve efficiency and reduce cost.

Liquid Death is a beverage company that offers a variety of low-calorie drinks and aims to be the funniest beverage brand. They focus on health and sustainability and strive to make them more fun.

Canada 4w PTO

  • Develop and continuously optimize supply plans to safeguard Eucalyptus’s inventory position and ensure sustainable growth.
  • Oversee end-to-end stock ordering cycles and collaborate with cross-functional partners to guarantee timely and compliant delivery of medicines to patients in Canada.
  • Proactively monitor supply and demand capacity, identifying potential risks such as stockouts or shortages, and recommend corrective actions.

Eucalyptus' mission is to make good health last a lifetime. They are behind Juniper and a growing family of digital healthcare clinics across men’s health and well-being, fertility, and skincare. Eucalyptus has scaled to over 100,000 monthly active patients across their weight-management program.

India 5w PTO

  • Assessing current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.
  • Maintain and update staff planning models for all facilities.
  • Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI.

ShipBob is a global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. They help deliver a shopper experience with their warehouse management system across fulfillment centers. They are backed by leading investors and are one of the fastest-growing tech companies headquartered in Chicago.

Global

  • Define and evolve ShipMonk's brand vision, mission, and values.
  • Lead the planning and execution of integrated marketing campaigns across digital, social media, email, content, and events.
  • Craft compelling brand narratives that resonate with target audiences and communicate ShipMonk's value proposition.

ShipMonk is a 3PL that provides technology and a network of fulfillment centers. They empower ecommerce and DTC brands to stress less and grow more with over 2,500 employees across five countries and are on a mission to revolutionize fulfillment with a merchant-first mindset.

Global

  • Own and manage all international freight operations, including booking, tracking, exception management, and performance evaluation.
  • Serve as the primary point of contact for freight forwarders, ocean carriers, and customs brokers.
  • Lead customs compliance strategy including accurate HTS code assignment, document preparation, and alignment with regulatory requirements.

Havenly Brands believes that everyone deserves a beautiful home they love. Founded in Denver in 2014, they've grown into the #1 interior design service in the country with 230+ people in 25+ states in both corporate and retail roles, owning brands like Havenly, Interior Define, and Burrow.

Europe

  • Build and maintain strong customer relationships, acting as the main point of contact.
  • Manage a large portfolio of SMB accounts, maximizing the impact and value of Karbon for users and their businesses.
  • Proactively prevent churn and manage renewals.

Karbon is the global leader in practice management software for growth-minded accounting firms. They provide a collaborative cloud platform that streamlines work and communication. They are well-funded, ranked #1 on G2, and have a fantastic team culture built on their values.

$140,000–$180,000/yr
US Unlimited PTO

  • Acquire and grow shipper accounts from SMB to Large Enterprise.
  • Own end-to-end consultative sales cycles, from initial engagement through close.
  • Drive revenue growth through strategic upsell and cross-sell initiatives.

Loadsmart is a technology company that uses innovative technology to reinvent the future of freight. It is a growth-stage company valued at over $1 billion with headquarters in Chicago and a globally distributed remote team.

US

  • Gather, analyze, and report on key procurement data.
  • Provide assistance with software license tracking and inventory.
  • Participate in projects aimed at optimizing purchasing processes.

RRD is a global, integrated communications provider enabling organizations to create, manage, deliver and optimize their multichannel marketing and business communications. They serve large, fragmented markets experiencing tremendous changes in the ways in which organizations communicate with their target audiences utilizing both print and digital channels.

$14,400–$16,800/mo
US

  • Monitor and respond to inbound customer chats during business hours.
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Revenue Vessel is a software platform that helps logistics professionals access and analyze import data, primarily serving freight forwarders, customs brokers, trucking companies, and logistics tech providers across the U.S. and beyond. As they grow, they’re committed to delivering fast, accurate, and helpful support that matches the operational urgency of their customers.

$68,000–$96,000/yr

  • Utilize cold outreach to build a strong pipeline and onboard new business.
  • Serve as a resource to customers regarding transportation service offerings.
  • Expand your book of business by developing new relationships with customers.

Logan Premium is a third party logistics provider that is elevating the reputation of freight brokers in the logistics industry by prioritizing integrity, service, and flawless execution. They focus on long-term relationships, impeccable attention to detail, and meticulous tracking to deliver reliably, on-time solutions while maintaining the highest standards of transparency and trust in every interaction.

Canada

  • Lead change management to keep stakeholders informed of product changes.
  • Analyze customer feedback and operational trends to inform product strategy.
  • Drive product quality through feedback channels and operational playbooks.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Analyze, design, and optimize the Manhattan Active Warehouse Management solution.
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  • Collaborate with cross-functional teams and provide technical expertise.

National DCP delivers supply chain solutions to the foodservice industry. They are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

$155,000–$200,000/yr
US Unlimited PTO

  • Own the end-to-end sales process, including outbound prospecting, discovery, demos, and close
  • Build and develop new-vertical pipeline for freight customers
  • Research target accounts to identify decision-makers and tailor value propositions

Mudflap aims to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. They are backed by top-tier venture investors and included in the Forbes Fintech 50 list, offering fleet fuel management solutions.

US

  • Drive high-impact projects to support brightwheel’s strategic priorities.
  • Dive deep into data, processes, and the customer experience to improve business performance.
  • Partner with senior management teams as a trusted thought partner.

Brightwheel's platform in early ed is the largest, fastest growing, and most loved. They are trusted by millions of educators and families every day and are backed by top investors. They are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.