Own day-to-day relationships with domestic and international parcel carriers.
Act as the subject matter expert (SME) in parcel for the Sales and Solutions teams during client scoping and onboarding.
Collect and analyze feedback from merchants on carrier services, pricing, and feature gaps.
ShipMonk provides cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, they are on a mission to revolutionize fulfillment with a merchant-first mindset.
Provide remote-based SAP 4th level support for our global customers.
Resolve complicated SAP MEI, SCM and PP related issues requiring expert level supply chain business process.
Develop strong support-based relationships with our clients, with excellent customer focus and communication.
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, their customer focus, business integrity, exacting standards, and depth of expertise have earned them the trust and loyalty of over 1,300 organizations located in 104 countries.
Drive solution design, rollout, and implementation across multiple countries.
Ensure alignment with global templates while addressing local business requirements.
Provide guidance and leadership in a complex, international program environment.
WISE INTEGRATION specializes in providing expert solutions for Microsoft Dynamics 365. They focus on helping global companies streamline their processes and optimize their ERP systems.
Actively manage purchasing and inventory allocation for the Wholesale Greeting Card program.
Analyze weekly in-stock data, work both internally and externally with 3rd party partners to achieve in-stock goals.
Develop and implement accurate, scalable reporting for performance metrics across our Wholesale Greeting Card supply chain.
Minted is a marketplace empowering a thriving community of independent artists to sell and scale their work. They nurture self-expression, cultivate community, and bring the best in visual art to a global audience with 350+ employees.
Lead end-to-end supply chain projects to support sales and growth initiatives.
Develop and implement integrated supply chain strategies for manufacturing and inventory optimization.
Set supplier KPIs and manage day-to-day activities of buyer planners.
Jobgether is a company that helps candidates get hired through an AI-powered matching process. They ensure applications are reviewed quickly, objectively, and fairly, identifying top-fitting candidates for hiring companies.
Provide timely and world class customer support to users via multiple channels
Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
Take ownership and follow up on open cases which are unresolved
PointClickCare is a health tech company that helps providers deliver exceptional care. They are founder-led and privately held, empowering their employees to push boundaries and innovate in healthcare and have over 30,000 provider organizations.
Develop and execute sourcing strategies for warehouse-related categories.
Lead RFQs/RFPs, supplier evaluations, and contract negotiations.
Manage supplier relationships with an emphasis on safety performance, regulatory compliance, and quality standards.
Solenis is a leading global provider of water and hygiene solutions. The company has 78 manufacturing facilities around the globe and employs a team of over ~23000 professionals in >160 countries across six continents.
Lead, coach, and develop Team Leads and Member Services Associates.
Own performance outcomes for medication access including resolution time, pharmacy turnaround, quality scores, and member satisfaction.
Serve as the primary operational partner for pharmacy vendors, owning escalation patterns, performance issues, and workflow alignment.
Maven is the world's largest virtual clinic for women and families with a mission to make healthcare work for all. They have raised more than $425 million in funding and have been recognized as a Time 100 Most Influential Company and a Fast Company Most Innovative Company.
Manage daily OS&D reporting and ensure accurate documentation.
Identify root causes for discrepancies and coordinate resolution efforts.
Track OS&D reports and recommend process improvements.
Jobgether is a platform that uses AI-powered matching to connect candidates with companies. They focus on ensuring applications are reviewed quickly, objectively, and fairly.
Lead and drive the end-to-end strategy and operational roadmap for products.
Define value propositions and target customer segments for innovative products.
Synthesize market requirements into actionable marketing/customer insights.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates and share this shortlist directly with the hiring company; the final decision and next steps are managed by the employer's internal team.
Educate, train and supervise System Support Engineers.
Guide and manage weekly and monthly activity schedules of Systems Support Engineers.
Maintain close communication with the Regional Director, Sales.
Kyocera Document Solutions America, Inc. provides document solutions. They are a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan.
Lead structured discovery to identify operational bottlenecks and drive design of fit-for-purpose products or processes.
Coordinate with the Technical Program Managers,EC to translate high-level needs into detailed product requirements, workflows, and technical specifications.
Manage pilots: coordinate stakeholders, track timelines, and capture insights for iteration.
GiveDirectly aims to reshape international giving by providing cash grants directly to the world’s poorest. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. It's an incredible group of people.
Build production-ready solutions using the Canvas SDK.
Transform PRDs into elegant, maintainable code.
Create robust plugins and integrations that extend platform capabilities.
Canvas Medical accelerates everyday medicine with an EMR platform built for healthcare automation, creating modern, elegant front- and back-end tooling. They are institutionally backed by technology investors, aiming to give care teams superpowers with software.
Become a subject matter expert in the PAR OPS back-office solution.
Administer client databases with high attention to accuracy and integrity.
Execute client requests and configuration changes with precision and timeliness.
PAR Technology Corporation empowers brands worldwide to create lasting connections with their guests via restaurant technology. They offer Unified Customer Experience solutions, with over 100,000 restaurants in more than 110 countries embracing their "Better Together" ethos.
Responsible for managing the design of data center projects within North America.
Direct third party architectural and engineering teams in the design of data center projects.
Provide design and engineering oversight to include budget, schedule and overall product delivery.
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. They safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Assessing current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.
Maintain and update staff planning models for all facilities.
Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI.
ShipBob is a global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. They help deliver a shopper experience with their warehouse management system across fulfillment centers. They are backed by leading investors and are one of the fastest-growing tech companies headquartered in Chicago.
Identify high-value use cases and design joint solutions.
Scope integrations and guide partners to deliver measurable business outcomes.
Collaborate with Product, Engineering, Sales, and Partner Management.
OpenSesame is transforming workforce development with an AI-powered marketplace of over 50,000 skill-building courses, helping organizations build skills and stay compliant. More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world’s most productive and admired workforces.
Design Attribute-Based Hierarchies, Time Bucket Profiles, and Aggregation/Disaggregation Rules.
Develop custom planning logic using o9’s planning engines and scripting tools.
Jobgether is a platform that connects job seekers with companies. They use AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Lead resolution of US Regional technical issues, collaborating multi-functionally to coordinate responses.
Coach, mentor, and develop service team associates to adhere to performance standards.
Complete projects focused on improving service efficiencies and reducing variability.
Jobgether is a platform that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.