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Solution Design & Delivery:
- Lead structured discovery to identify operational bottlenecks.
- Coordinate with Technical Program Managers to translate needs into product requirements.
- Manage pilots and capture insights for iteration.
Response Surge Support:
- Deploy during active response periods to support Technical Program Managers.
- Gather feedback from live operations.
- Integrate learnings into the long-term solutions roadmap.
Learning & Collaboration:
- Ensure clear documentation of options, trade-offs, and solutioning outputs.
- Contribute to team planning and product prioritization discussions.
- Partner with product, technology, operations, and research leads.
GiveDirectly
GiveDirectly aims to reshape international giving by providing cash grants directly to the world’s poorest. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. It's an incredible group of people.