Accountable for managing contract fulfillment with focus on time, quality and cost. Responsible for development of offers for contract expansions and simple renewals, as well as for escalation and claim management. E2E execution of standard farming. Responsible for identifying and managing opportunities in contract related standard/product business.
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As Operations Associate you will support business operations, manage the entire customer lifecycle from quote generation to invoice collection, and work closely with the CEO to optimize our financial processes.