Supervisor, Safety Event Review

The Safety Event Review (SER) Supervisor plays a critical role in ensuring high-quality, efficient review of AI-detected safety events that directly impact driver safety and fleet operations for Samsara customers. As the frontline leader, you'll be a mentor, coach, and operations steward, focusing on performance, engagement, and growth of your team while upholding Samsara's high standards. You’ll be the go-to person for escalations, quality assurance, shift oversight, and real-time decision-making. The role requires monitoring queue health, coaching specialists, conducting audits, and acting as a point of contact for escalations. You will champion Samsara’s cultural principles and lead an inclusive, high-performing team. This position requires a 40-hour work week in a 5x8 shift format, with possible after-hours, weekend, or rotating shifts.