Responsible for building and setting the strategic direction for the Cortex and Prisma Cloud Technical Services organization in North America. Key focus of this role is focused on people management, career growth, and team culture development. Drive customer success strategies to help customers achieve adoption and expertise with platform and technology.
Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution. Build, develop, and mentor a high-performing technical organization. Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency.
Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life and committed to shaping the future of cybersecurity.
Define technical solutions that secure a customer’s key business imperatives.
Present to customers as our expert, from practitioner to senior leadership.
Assist and collaborate to respond effectively to RFIs/RFPs.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, built on challenging and disrupting the way things are done.
Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.
Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.
The Technical Account Manager acts as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services. Works closely with CISOs, Security Architects, Security Engineers, and Operations teams to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. Increases customer satisfaction, value, retention, and expansion of the Unit 42’s security footprint.
Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life by challenging the status quo and innovating for a safer future.
Serve as a trusted technical advisor for customer accounts, guiding adoption and usage of cloud security solutions.
Design and deliver customized use cases aligned with customer goals, using a consultative approach to maximize ROI.
Troubleshoot technical issues and collaborate with internal teams to influence product roadmap based on customer feedback.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers. As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches.
Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life and shaping the future of cybersecurity.
As a Domain Consultant Manager, lead a team providing technical expertise in network security and zero trust. Recruit, hire, and mentor Domain Consultants while fostering relationships with Solutions Consultant Managers. Provide technical leadership in customer interactions, sharing security trends and methodologies.
Palo Alto Networks® is united by a shared mission to protect our digital way of life, solving real-world problems with cutting-edge technology and bold thinking.
Identify key stakeholders and maintain accurate contact records to facilitate targeted communication and engagement efforts.
Guide new customers through initial product setup, feature adoption, and achieving time-to-value.
Drive adoption and process orchestration maturity by applying Camunda’s playbooks and frameworks.
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes. They have over 700 leading innovators rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences.
Lead the technical onboarding process for new customers, formulating plans based on their requirements and goals.
Develop relationships with customer stakeholders and work with sales teams to renew and expand customers while minimizing churn risks.
Act as the voice of the customer, advocating for their needs and requirements to internal teams and ensuring timely issue resolution.
Chainguard secures the software supply chain by default, offering guarded open source software built from source and updated continuously. Founded by industry experts, they provide solutions to organizations ranging from Fortune 500 companies to startups, focusing on being the safe source for open source.
You'll be a trusted advisor to some of our largest and most complex customers, helping them get the most out of Buildkite. Manage a portfolio of high-value, strategic customers, understanding their goals and helping them get value from Buildkite. Be the number one point of contact for anything customer related.
Buildkite's mission is to unblock every developer on the planet by rethinking how software delivery should work.
Lead the development, scaling, and success of Docker's Technical Account Management function. Coach and mentor a high-performing Technical Account Manager team. Drive alignment between technical engagement efforts and company growth objectives.
At Docker, we make app development easier so developers can focus on what matters.
Lead the cloud strategy, execution, and management, powering the platforms that fuel retail and e-commerce success. Drive cloud migration and innovation, unlocking agility, efficiency, and future-ready capabilities. Implement best-in-class DevOps, FinOps, and reliability practices, ensuring cost-effectiveness and high-performance.
At Deckers Brands, every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond.
Act as the senior technical leader on consulting engagements, ensuring architectural quality, excellence, and strong client outcomes. Translate business and security requirements into actionable architectures, roadmaps, and implementation plans for SASE, SSE, Zero Trust, SWG, CASB, ZTNA, SD-WAN, and FWaaS ecosystems. Oversee multiple concurrent consulting engagements, managing project health, risk, quality, and client satisfaction while ensuring alignment with both technical and business objectives.
Optiv manages cyber risk and equips clients with perspectives and programs to accelerate business progress through real-world experience and diverse teams.
The Solutions Consultant provides technical leadership and expertise, guiding customers in their security transformation journey. Defines technical solutions that secure key business imperatives and ensure value realization of investments. Evangelizes industry leadership in on-prem, cloud, and security operations services, establishing the company as the customer’s cybersecurity partner.
Palo Alto Networks is committed to being the cybersecurity partner of choice, protecting our digital way of life with innovative security solutions.
ServiceNow’s Office of the CISO team helps enhance security and communicate ServiceNow’s security features. The team works closely with other ServiceNow security departments and the sales, legal, IT and product teams on security-related topics. You will be a member of the EMEA team of the Office of the CISO, focusing on Italian-speaking countries. You will expertly navigate questionnaires, meticulously review contracts, and address customer inquiries.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Be the primary contact who helps managed service providers deliver strong security awareness outcomes for their client portfolio.
Own the full partner journey—from initial onboarding and training through renewals and growth.
Ensure every MSP partner has the knowledge, tools, and support needed to maximize value across all their customer deployments.
KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.
Lead the secure software and infrastructure architecture for our most advanced experiments. Define and govern the secure infrastructure backbone, driving the architectural design and rapid prototyping of cloud-native security solutions. Instrumental in fusing rigorous enterprise security standards and expert software architecture design with agile development to accelerate our next-generation product roadmap.
At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Build and maintain trusted advisor relationships with Fortune 500 customers.
Ensure alignment of Nirmata’s solution to customer pain points and successful adoption.
Provide technical leadership in the creation and delivery of technology solutions.
Nirmata helps organizations innovate fast without sacrificing security or compliance with its policy-as-code platform. The company encourages diverse contributions from its employees and has a commitment to an inclusive workplace.