Serve as a trusted technical advisor for customer accounts, guiding adoption and usage of cloud security solutions.
Design and deliver customized use cases aligned with customer goals, using a consultative approach to maximize ROI.
Troubleshoot technical issues and collaborate with internal teams to influence product roadmap based on customer feedback.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
The Technical Account Manager (TAM) leads clients through the strategic and technical aspects of their IT transformation journey. The TAM develops close relationships with Managed Services clients to understand their business needs, operational and technical challenges. They utilize their technical skillset to help clients achieve the greatest value from AHEAD's services.
AHEAD builds platforms for digital business, weaving together advances in cloud infrastructure, automation and analytics, and software delivery.
You'll be a trusted advisor to some of our largest and most complex customers, helping them get the most out of Buildkite. Manage a portfolio of high-value, strategic customers, understanding their goals and helping them get value from Buildkite. Be the number one point of contact for anything customer related.
Buildkite's mission is to unblock every developer on the planet by rethinking how software delivery should work.
Responsible for building and setting the strategic direction for the Cortex and Prisma Cloud Technical Services organization in North America. Key focus of this role is focused on people management, career growth, and team culture development. Drive customer success strategies to help customers achieve adoption and expertise with platform and technology.
At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Be the primary contact who helps managed service providers deliver strong security awareness outcomes for their client portfolio.
Own the full partner journey—from initial onboarding and training through renewals and growth.
Ensure every MSP partner has the knowledge, tools, and support needed to maximize value across all their customer deployments.
KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.
Own the technical side of the post-sale customer lifecycle, guiding implementations and driving adoption.
Act as a trusted technical advisor on identity, access, device trust, and SaaS security to drive tangible outcomes for customers.
Mentor peers and influence how 1Password scales customer engagement, processes, and best practices across the organization.
1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure.
The Technical Account Manager acts as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services. Works closely with CISOs, Security Architects, Security Engineers, and Operations teams to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. Increases customer satisfaction, value, retention, and expansion of the Unit 42’s security footprint.
Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life by challenging the status quo and innovating for a safer future.
Act as the primary technical advisor for strategic and enterprise clients.
Lead projects, escalations, and client meetings to ensure ongoing success.
Manage L3 support cases in collaboration with L1/L2 teams.
Jobgether is a platform that uses AI to match candidates with jobs and ensure fair and objective application reviews. They aim to help candidates get their applications reviewed quickly and fairly.
Identify key stakeholders and maintain accurate contact records to facilitate targeted communication and engagement efforts.
Guide new customers through initial product setup, feature adoption, and achieving time-to-value.
Drive adoption and process orchestration maturity by applying Camunda’s playbooks and frameworks.
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes. They have over 700 leading innovators rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences.
Manage, support and service assigned accounts with a focus on customer retention.
Oversee the delivery of IT services to clients, ensuring service levels are met or exceeded.
Identify opportunities to increase customer satisfaction and value-add.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Act as the project manager for the successful onboarding of accounts, and provide ongoing support for assigned customers. Collaborate with technical support, sales, product, and engineering to answer customer questions. Plan and organize customer data to power effective campaigns and newsletters.
Customer.io powers automated communication that people actually want to receive.
Developing strong, positive relationships with customers, guiding them through a positive post-sales experience from onboarding to renewal, and proactively engage with them to help them realize the maximum value of Red Canary.
Partnering with sales on customer renewals and identifying opportunities for upsell and cross-sell of additional products and services.
Monitoring for and mitigate customer risk, champion customer needs with technical and sales teams, and conducting regular executive business reviews to ensure satisfaction, value realization, and retention.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users.
Act as an advocate for our customers. Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products. Ensure customers are technically healthy and on the most recent version of our product.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Lead a global team encompassing Customer Success Management, Technical Account Management, and Service Delivery.
Drive exceptional customer outcomes and long-term growth across our IaaS and PaaS portfolio.
Define and execute the global Customer Success strategy aligned with corporate growth and retention objectives.
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world.
Define technical solutions that secure a customer’s key business imperatives.
Present to customers as our expert, from practitioner to senior leadership.
Assist and collaborate to respond effectively to RFIs/RFPs.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, built on challenging and disrupting the way things are done.
Owns and delivers joint customer success plan, to help build, grow, and expand client relationships.
Act as a Trusted Advisor and Business Partner, providing strategic guidance and a “path to value” to customer Executive Leadership.
Leverage PointClickCare customer success methodology that provides a prescriptive relationship management experience.
PointClickCare is a healthcare technology company. They provide solutions for the long-term and post-acute care industry, helping healthcare providers manage patient data and improve care outcomes. No information on size or company culture is provided in the job description.