Source Job

• Guide customers on their automation journey, ensuring seamless solution adoption and long-term success.
• Provide expert technical support, resolving complex challenges and ensuring a world-class experience.
• Collaborate with product and engineering teams to shape the product roadmap based on customer feedback and emerging trends.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

In this role, you will be an integral part of the Field Engineering team, dedicated to helping customers maximize the benefits of our innovative security hyperautomation platform. Your technical expertise and problem-solving skills will play a vital role in ensuring client success, while you collaborate with a talented global team. Your contributions will be crucial in shaping our offerings based on customer feedback and industry trends.

This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly.

• Engage with customers to ensure their success in their automation journey leverage of the Torq solution.

Torq offers agentic AI security solutions. They have $70M in Series C funding, with 200% employee growth, and 300% revenue growth in 2024, making them one of Forbes’ Best Startup Employers in America, and a Business Insider ‘startup to bet your career on’.

• Deliver technical and industry thought leadership to customer’s decision makers.
• Architect compelling solutions using Torq’s workflows based on customer needs.
• Maintain a deep understanding of the Torq solution and product roadmap.

Torq is a cybersecurity company with agentic AI security solutions. They are experiencing rapid growth with $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024 and have been recognized as one of Forbes’ Best Startup Employers in America.

Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution. Build, develop, and mentor a high-performing technical organization. Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency.

Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life and committed to shaping the future of cybersecurity.

• You will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.
• You will play a key role in defining technical solutions that secure a customer’s key business imperatives.
• You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They are a company built on challenging and disrupting the way things are done, and they’re looking for innovators who are as committed to shaping the future of cybersecurity as they are.

• Serve as a trusted technical advisor for customer accounts, guiding adoption and usage of cloud security solutions.
• Design and deliver customized use cases aligned with customer goals, using a consultative approach to maximize ROI.
• Troubleshoot technical issues and collaborate with internal teams to influence product roadmap based on customer feedback.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.

Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.