Source Job

$50,000–$57,000/yr
Global

  • Provide technical support and interact with customers daily.
  • Manage support cases from beginning to end.
  • Develop and maintain relationships with customers to help them be successful.

PostgreSQL AWS GCP Azure SQL

19 jobs similar to Technical Support Engineer

Jobs ranked by similarity.

Europe

  • Supporting and guiding ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
  • Developing solutions based on ClickHouse Cloud and ClickHouse open-source and sharing them with users via documentation, knowledge base, blogs, meetups, webinars, and training
  • Delivering excellent customer service as a first-line technical engineer and representative of ClickHouse, providing professional response and guidance within SLAs

ClickHouse is a fast-growing private cloud company that leads the market in real-time analytics, data warehousing, observability, and AI workloads.

India 5w PTO

  • Serve as the primary escalation point for L1/L2 support on high-impact production issues.
  • Analyze and resolve problems across endpoints (Windows, macOS, mobile devices), networking, cloud services, and critical enterprise applications.
  • Perform detailed root cause analysis and develop preventative actions.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants, offering best-in-class capabilities and shopper experiences. Backed by leading investors and headquartered in Chicago, it is one of the fastest-growing tech companies.

US

  • Lead the implementation and deployment of database solutions at client sites.
  • Provide ongoing technical support to clients, including troubleshooting issues, resolving performance bottlenecks, and addressing system failures.
  • Engage with clients to understand their business objectives, challenges, and technical requirements.

TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. Our strong open-source community roots, innovative products and inclusive culture draw passionate and dedicated people to our company.

$110,400–$130,000/yr
US Unlimited PTO

  • Ensure the reliability, performance, and security of database environments.
  • Support on-premises and cloud-based platforms, including SQL Server and MySQL on AWS.
  • Troubleshoot complex issues and drive improvements to enhance database operations.

This position is posted by Jobgether on behalf of a partner company.

Hungary

Planning, installing, administering, operating and monitoring relational database management systems (RDBMS). Analyzing problems and errors of DBMS systems. Continuously optimizing, automating, and analyzing the performance of DBMS environments.

As Hungary’s most attractive employer in 2025, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group.

Europe

  • Deliver project-based engineering and consulting support.
  • Provide case-driven consultative support to strategic users and customers.
  • Offer technical oversight across architectural, operational, and migration activities.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

$58,240–$64,480/hr
US

  • Troubleshoot complex technical issues using SQL queries and external resources.
  • Serve as the primary escalation point for Tier 1 support staff.
  • Analyze ticket trends and propose long-term solutions to prevent repeat issues.

Conversica provides a platform that uses AI-powered virtual assistants to engage leads and customers. They offer comprehensive health, dental, and vision benefits, PTO, holiday pay, 401k, and equity, reflecting their investment in employees.

Brazil

Responsible for the availability, performance, integrity, and security of the databases. Core responsibilities include installation, administration, operations, support, and maintenance, monitoring & upgrading of database servers to ensure availability, security, with optimal performance. Troubleshoot complex database issues in an accurate and timely manner, ensuring compliance with SLAs / OLAs.

Established in 1994, Object Edge is an award-winning digital consultancy working with leading global brands.

$110,400–$130,000/yr
US Unlimited PTO

  • Manage, optimize, and secure critical database environments in a high-performance, innovative technology setting.
  • Oversee both on-premises and cloud-based SQL Server and MySQL platforms, ensuring stability, reliability, and scalability.
  • Collaborate closely with Cloud Engineering, Application Development, and PMO teams to enhance system resilience and operational uptime.

This position is posted by Jobgether on behalf of a partner company.

Unlimited PTO

Manage RDBMS and NoSQL solutions to ensure database performance. Implement and manage replication chains, partitioning / sharding, backups. Assist development teams in creating, optimizing, and problem solving with RDBMS and NoSQL solutions.

Xsolla empowers game developers by providing support and resources to bring their games to life and partners with industry leaders like Valve, Twitch, and Ubisoft.

$175,000–$195,000/yr
US

Lead lifecycle management, including schema design, migrations, replication, partitioning, upgrades, and DR planning. Architect, administer, and optimize high-availability PostgreSQL clusters supporting both OLTP and OLAP workloads. Automate processes to improve availability and scalability in production environments.

WeightWatchers is a global digital health company and the #1 doctor-recommended behavioral weight health program in the world, helping millions build healthy habits.

  • Solve complex tickets, summarize the cause, and recommend solutions.
  • Communicate technical details at an executive level.
  • Assist global teammates in driving long-running tickets to resolution.

At Atlassian, we're motivated by a common goal: to unleash the potential of every team through our software products designed for all types of work.

US

As an L2 Software Support Engineer, you will be a cornerstone of the support organization, ensuring our customers receive expert-level service for a mission-critical data security product. This role is focused on advanced troubleshooting, incident response, and problem management. This role is ideal for a technical problem-solver who thrives on diagnosing and resolving complex issues across cloud infrastructure, networking, and data systems.

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers.

  • Provide post-launch technical support for the Oracle project, including troubleshooting and user training.
  • Respond to technical inquiries, propose solutions, and coordinate with the development team.
  • Create operational documentation, optimize support processes, and improve customer satisfaction.

Coin Market Cap Ltd is a company in the tech industry. The job posting does not mention company size or culture.

Europe Unlimited PTO

  • Own and operate AWS Aurora (PostgreSQL) in a high-load production environment.
  • Design and evolve schemas for large transactional domains.
  • Analyze and optimize slow queries and production metrics.

Ruby Labs is a leading tech company that creates and operates innovative consumer products, offering opportunities across health, education, and entertainment. Their innovative teams are driving the future of consumer-led products.

Europe

  • Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation.
  • Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs).
  • Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects.

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies.

Australia Unlimited PTO

  • Lead and develop a team of Customer Solutions Engineers across the APJ regions.
  • Strategize and implement support processes to enhance support operations.
  • Collaborate with cross-functional teams to enhance customer satisfaction and drive product adoption.

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights.

Global

  • Translate Tiger Data’s database architecture into credible, high-signal assets that drive developer adoption, technical understanding, and market awareness.
  • Craft technically rigorous narratives, build and publish performance benchmarks, and contribute example queries and reference architecture.
  • Help technical decision-makers understand why Tiger Data is the Postgres for real-time and AI-native applications.

Tiger Data empowers developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads.

India

  • Manage and support data pipelines, ETL processes, and analytics platforms, ensuring reliability, performance, and accessibility.
  • Implement data validation, quality checks, and performance tuning using SQL and Python/Shell scripting.
  • Develop and maintain monitoring and observability solutions using tools like Datadog, Grafana, and Prometheus to track system health.

This position is posted by Jobgether on behalf of a partner company.