Supporting and guiding ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
Developing solutions based on ClickHouse Cloud and ClickHouse open-source and sharing them with users via documentation, knowledge base, blogs, meetups, webinars, and training
Delivering excellent customer service as a first-line technical engineer and representative of ClickHouse, providing professional response and guidance within SLAs
Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation.
Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs).
Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects.
Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies.
Troubleshoot complex technical issues using SQL queries and external resources.
Serve as the primary escalation point for Tier 1 support staff.
Analyze ticket trends and propose long-term solutions to prevent repeat issues.
Conversica provides a platform that uses AI-powered virtual assistants to engage leads and customers. They offer comprehensive health, dental, and vision benefits, PTO, holiday pay, 401k, and equity, reflecting their investment in employees.
Define and drive the product roadmap for ClickHouse Cloud, focusing on cloud-native database capabilities.
Collaborate with engineering to prioritize improvements to the core database engine.
Engage with customers to gather insights through interactions and market research to guide product decisions.
ClickHouse is a real-time analytics company that leads the market in data warehousing, observability, and AI workloads. They are recognized on the 2025 Forbes Cloud 100 list and have over 2,000 customers with ARR that has more than quadrupled over the past year.
Deliver project-based engineering and consulting support.
Provide case-driven consultative support to strategic users and customers.
Offer technical oversight across architectural, operational, and migration activities.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Design and develop a highly available, scalable, and secure ClickHouse Cloud platform.
Build innovative deployment automation across cloud, hybrid, and on-prem systems.
Solve unique scaling, reliability, and performance challenges in regulated environments.
ClickHouse is a fast-growing private cloud company recognized on the 2025 Forbes Cloud 100 list. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads.
Be the first point of contact of customers and quickly and efficiently understand their needs and requests via various channels.
Own, prioritize, and troubleshoot the complex technical issues and provide an excellent solution to the customers.
Be a key source of knowledge on the sardine risk and payment platform, APIs, SDKs, the underlying web-stack technologies, and best practices
Sardine is a leader in fraud prevention and AML compliance, utilizing device intelligence, behavior biometrics, machine learning, and AI. They have raised $145M from investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures, and have a remote-first culture.