RFA provides IT infrastructure support and management services to clients. The company focuses on delivering complex technical projects and maintaining server, network, and security systems.
Provide 3rd level support for client and internal computer infrastructure, including anti-spam, web-filtering, network perimeter defense, and remote access solutions.
Manage and support storage, virtualization platforms, Microsoft Active Directory, Exchange, and Office 365, handling all phases of migrations and upgrades.
Coordinate with network engineering, telephony, and provisioning teams, and work directly with clients to define service levels and assess delivery improvement solutions.