Responsible for full customer support service of current partner's integrations. The importance of the role is to understand and analyze issues to find appropriate solutions, perform integration protocol testing and delivering excellent customer service with 5 shifts a week.
This is a post-sales position focused on individual clients and implementing Cotiviti solutions purchased by that client. The consultant will install, configure, and oversee the implementation of Cotiviti products at client sites, including configuration and development of programs, tasks and guidelines, to fully implement a Cotiviti solution based upon a client’s specific needs. The Implementation Consultant will be the primary Client Services technical resource and will interface with the client’s technical resources.