Senior Technology Consultant, IT Asset Management (ITAM) Workflow Products Expert

The Role:

• Be the technical expert in how to best support ITAM by configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities using ServiceNow best practices focused on configuration vs. customization
• Support engagement efforts for ITAM-specific process definition, re-engineering, improvement, and gap analysis of current/future-state processes.
• Advise customers in their efforts to improve their ITAM capabilities.

Qualifications:

• A current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM.
• Demonstrated ability to influence and consult within ITAM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems.
• Proven team player and team builder.