Sr. Technical Consultant, CRM and Industry Workflows - Field Service Mangement

The Team:

• ServiceNow Expert Services team works with customers providing prescriptive guidance.
• They drive consumption, adoption, and customer satisfaction.
• They help customers grow their business on the ServiceNow platform.

The Role:

• The Sr. Technical Consultant is a technical expert consulting with customers.
• They configure the ServiceNow CRM and Industry Workflow products.
• They accelerate and drive customer business outcomes.

Responsibilities:

• Lead customer design workshops focused on ServiceNow Platform.
• Guide customers through the ServiceNow capabilities.
• Perform hands on development on the ServiceNow platform.

Qualifications:

• At least 4 years of configuration/development experience for complex technologies.
• Demonstrated ability to influence and consult in a customer service environment.
• Experience with Web Technologies and SaaS technologies.