Accela

1 open remote positions

Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities.

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401(k) (1) Accident Insurance (1) Dental (1) Disability Coverage (1) FSA (1) HSA (1) Life Insurance (1) Medical (1) PTO (1) Vision (1)

Open Positions

Software Support Engineer (Backline)

Serve as the primary escalation point for unresolved cases from the Frontline team. Reproduce complex issues within sandbox or test environments to determine root cause. Conduct detailed log analysis, API tracing, and SQL-level data validation. Identify software defects and collaborate directly with Product Management & Engineering on debugging, verification, and fix validation.

SQL API SaaS AWS +1 more
$75,000–$80,000 /yr