Accela

2 open remote positions

Accela has been an industry leader in designing and delivering government software to improve efficiency and increase citizen engagement.

Salary Distribution (2 of 2 jobs with salary data)

🏖️ PTO Distribution (2 of 2 jobs with PTO data)

Unlimited PTO 2 jobs (100%)

✨ Benefits Overview (2 of 2 jobs list additional benefits)

✓ 401(k) (2) ✓ Dental (2) ✓ Disability coverage (2) ✓ FSA (2) ✓ HSA (2) ✓ Life insurance (2) ✓ Medical (2) ✓ PTO (2) ✓ Vision (2) ✓ Accident insurance (1)
Manager, Customer Support
1 week ago

The Manager of Customer Support will oversee the day-to-day operations of the support team, ensuring customers receive timely and effective assistance. This role focuses on leading the team, optimizing workflows, and improving the overall customer experience. The ideal candidate is a hands-on manager with strong communication and problem-solving skills who enjoys coaching others and driving operational excellence.

CRM • SaaS • NPS • CSAT +1 more
$110,000–$120,000
per year
Technical Support Engineer
1 week ago

Accela’s Technical Support Team is the primary point of contact for our customers' inquiries regarding Accela’s industry-leading solutions. You will solve logic puzzles or use technology to tackle real-world problems, troubleshooting unique and complex errors. Troubleshooting, researching, documenting solutions, and providing exceptional support are all part of the experience.

SQL • XML • HTML • Java +1 more
$65,000–$70,000
per year