Key Customer Success Manager
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7w PTO
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The Role:
- Track and analyze Key Client experiences to identify churn risks and drive retention.
- Enhance the Customer Journey and boost Key Client activity through cross-departmental collaboration.
Requirements:
- Fluent English, international client experience; Chinese or Spanish a plus.
- Strong analytical, communication, and time-management skills with a proactive mindset.
Offer:
- Fully remote work with a global team.
- 28 vacation days, 7 wellness days, health benefits, training support, and referral bonuses.
Social Discovery Group
Social Discovery Group builds social entertainment platforms that connect people online across cultures and regions. The international team of digital nomads works remotely from anywhere, and the company is a two-time 'Great Place to Work' winner.