Oversee teams of Claims Analysts and ensure high standards of quality and service are met.
Guide team members through complex claims processing and customer service inquiries.
Foster team development and drive improvements within the department.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Onboard, train, and motivate a team of business development professionals.
Meet and exceed client expectations, fostering sustainable success in sales initiatives.
Lead revenue expansion initiatives by cultivating and nurturing key client relationships.
The Sales Factory is a fast-growth B2B prospecting company aiming to be the gold standard for outbound sales prospecting. They help organizations close more deals through pipeline contribution using cutting-edge technology and trained Business Development Representatives.
Serve as a key member of the Partner Success team and as part of the Customer Success leadership team.
Develop processes and practices to standardize how partner issues are handled and resolved.
Grow and develop the skill set of the account management team.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility. They are a team of problem solvers and innovators who celebrate their differences and know that their unique perspectives make them stronger and well-positioned for success.
Lead and develop a team of approximately 16 agents specializing in high-risk account collections.
Provide strategic leadership through coaching and performance management to ensure exceptional quality and productivity.
Engage with customers to understand their needs, offering tailored solutions while driving operational success.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share shortlists with hiring companies; the final decision is managed by the internal team.
Guide and mentor customer support team members towards achieving operational goals.
Ensure excellent team communication, problem-solving, and professional etiquette skills for achieving the highest customer satisfaction.
Identify and implement improvements in user journeys, flows, and touchpoints to elevate overall customer experience.
Eneba is building an open, safe, and sustainable marketplace for gamers, supporting over 20 million active users. They pride themselves on trust, safety, and market accessibility, scaling and diversifying their portfolio while growing with the gaming community.
Develop and implement automation strategies to optimize marketplace operations.
Lead cross-functional teams to enhance the customer experience in the insurance marketplace.
Drive performance metrics to improve loss ratios, retention, and conversions.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Oversee client service and communication, ensuring excellence in every interaction.
Manage administrative processes for client insurance policies such as renewals and invoicing.
Work with underwriters to find creative solutions for customer needs and facilitate client claims processes.
Insurance Office of America (IOA) provides property and casualty, employee benefits, personal lines insurance, and risk management solutions, including insurtech innovation. The company, founded in 1988, has over 1,300 associates in over 60 offices in the U.S. and UK.
Lead a growing team responsible for driving expansion and retention within our CMRL customer base.
Maximize Net ARR through a dual focus on upsell/cross-sell growth and strategic renewals.
Deliver an exceptional customer experience from first sale through renewal.
Motive empowers people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries.
Educate prospective customers on Home & Auto insurance options using PolicyMe’s digital platform and your product expertise.
Manage a high-volume, inbound pipeline of Home & Auto leads, moving them efficiently through the sales funnel.
Recommend the right coverage based on customer needs using a consultative, customer‑first approach.
PolicyMe is a leading digital insurance solution in Canada, offering straightforward and affordable financial protection for families. They have a remote-first culture and are committed to making insurance simpler and more accessible for Canadians.
Oversee a team of Claims Analysts and outsourced vendor staff.
Ensure team meets quality, production, and service expectations.
Address complex claims and customer service inquiries.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, while not replacing human judgement in the final hiring decisions.
Own and manage a portfolio of parent enterprise accounts.
Serve as the primary strategic advisor and trusted partner for accounts, driving retention and growth.
Coach and mentor a team of Customer Success Managers on account strategy and growth initiatives.
Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. Aspire has served household names and paid out $100M to creators around the world.
Own customer outcomes across a portfolio of accounts.
Lead strategic planning sessions and business reviews.
Lead customer onboarding, adoption, and engagement milestones.
AvaSure is revolutionizing healthcare with cutting-edge virtual care solutions that protect patients and empower clinical teams. They foster a collaborative culture where innovation thrives and every team member is valued.
Lead a world-class team of seasoned Account Executives.
Develop and execute on strategic account and territory plans.
Cultivate a culture of high-performance and accountability.
Motive empowers those who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries.
Develop and implement strategic sales plans to achieve company goals and exceed quotas.
Coach, empower, and engage a diverse team of 12-14 Sales Agents.
Monitor and exceed target performance for agents.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Investigate, evaluate, analyze, negotiate, and settle residential property claims.
Maintain ongoing communication and status updates to customers until file closure.
Determine appropriate settlement amount based on independent judgment and estimates.
Max Insurance is an insurance carrier focused on providing customer experiences to Canadians. They are looking for smart, motivated claims professionals to join their energetic and rapidly growing team where they emphasize flexibility & benefits.
Oversees daily operations of the Care Management unit and ensures process implementation.
Facilitates staff development, provides regular performance feedback, and identifies areas of improvement.
Evaluates performance metrics, supports staff in care planning, and promotes interdisciplinary collaboration.
Capital Blue Cross promises to go the extra mile for our team and our community. They offer a caring team of supportive colleagues and invest heavily in training and continuing education. Employees consistently vote them one of the “Best Places to Work in PA.”
Oversee client campaigns and monitor performance to ensure KPIs and SLAs are consistently achieved.
Coach and develop team leaders, providing mentorship and actionable feedback.
Identify and implement process improvements based on data and best practices to enhance service quality.
Aventus is a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry. The company values transparency, balance, and kindness.
Processes applications, policies, endorsements, and other items related to client servicing.
Assists clients with policy coverage, exclusions, and related questions.
Conducts the renewal process, including exposure analysis and market comparisons.
EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry. Founded in 2007 and headquartered in San Francisco, our company has over 3,000 employees nationwide, supporting clients' regional and global needs.
Identify new business opportunities through various channels to achieve sales targets and business growth.
Build and maintain strong relationships with clients by understanding their needs and addressing their concerns promptly.
Work closely with internal teams to ensure smooth service delivery and high client satisfaction.
SGS is the world’s leading testing, inspection and certification company. They operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals.
Manage a team of licensed sales agents, providing guidance on regulatory compliance.
Implement risk management plans and update state-specific policy addendums.
Define and deliver exceptional brokerage support to agents, ensuring compliance with state licensing laws.
Real is a fast-growing national real estate brokerage powered by technology, operating in the U.S., Canada, and D.C. Founded in 2014, they are revolutionizing the home-buying and selling process, aiming to improve agents' lives and create financial opportunities.