Supervision and management of a team of Claim Analysts.
Achievement of team quality, production and service expectations.
Answering complex claim or customer service questions.
Luminare Health empowers employees with curated development plans that foster growth and promote rewarding, fulfilling careers. The company helps clients and brokers design custom self-funded Luminare Health plans that manage costs—without compromising benefits—by offering innovative solutions, flexibility, complete data transparency, and member-centered support.
Oversee a team responsible for handling claims efficiently.
Ensure adherence to quality standards and enhance customer service.
Foster a high-performance environment through training and evaluations.
Jobgether is a company that helps connect job seekers with employers through an AI-powered matching process. The company uses AI tools to support parts of the hiring process but does not replace human judgment.
Review claim files for quality and monitor performance indicators of Claims Reps.
Provide coaching and timely feedback to employees on performance.
Manage recruitment and development of team members.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Assist in developing the strategic plan for the team and implement operational measures.
Assign claims and monitor caseloads for 10-15 employees, resolving escalated claims promptly.
Lead team development through hiring, training, and performance management.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Analyze workers compensation claims to determine benefits due.
Ensure ongoing adjudication of claims within service expectations and best practices.
Negotiate settlement of claims within designated authority.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
Thoroughly verifies and explains coverage to Policyholders, setting clear expectations on the claims process.
Sets reserves for anticipated losses, arranges vehicle inspections and rental authorizations, and makes referrals to specialty teams as warranted.
Serves as the primary customer contact and coordinates with other departments to ensure customer satisfaction and retention.
Mercury Insurance has been dedicated to helping people reduce risk and overcome unexpected events for over 60 years. They are one team encouraging growth, fun, and collaboration with diverse perspectives to serve customers from all walks of life.
Oversee the reporting, auditing, and administration of Auto Liability, General Liability, and Workers’ Compensation claims.
Serve as a primary point of contact for insurance carriers, claim adjusters, and internal stakeholders, providing timely updates and responses.
Maintain strong working relationships with internal teams, external partners, and store leadership to ensure smooth claims resolution.
Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions. Their success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun.
Investigate, evaluate, and resolve complex and litigated WC claims with accuracy and timeliness.
Set and manage reserves; develop resolution strategies; negotiate settlements.
Partner with defense counsel and vendors; manage litigation plans and outcomes.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities, empowering employees to make a meaningful impact.
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
Plans and conduct investigations of claims to confirm coverage and eligibility to medically manage the claims through resolution.
Liberty Mutual strives in a hybrid setting that fosters in-person collaboration and growth. They have comprehensive benefits, workplace flexibility, and professional development opportunities, along with employee resource groups.
Supervise Claim Specialists, handling diverse claim complexities.
Monitor claims trends and report actionable plans to leadership.
Direct policies to ensure compliance with best practices and regulations.
Jobgether is using AI to streamline job applications. They connect candidates with hiring companies to ensure qualified applicants are reviewed quickly and fairly.
Provide direct support for Greenstone products, resolving customer issues and complex cases as needed.
Supervise, coach, and motivate Tier I and Tier II support teams, fostering a collaborative and high-performance environment.
Lead by example: actively participate in frontline support and complex case resolution, modeling best practices for the team.
Greenstone Systems delivers innovative, mission-critical solutions to North American agribusinesses. They hold a leading share of the U.S. grain origination software market, supporting more than 400 customers and 5,000+ ERP users across North America. Cultura’s employees are the heart of their business, a team bursting with talent, helping their customers feed the growing world.
Manage Group Life & Disability underwriting for National Accounts.
Oversee pre/post-sale underwriting, profit management, and renewals.
Build relationships with internal/external partners and meet service goals.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, with final decisions managed by the internal team.
Initiate claims and provide exceptional customer service.
Promote digital self-service capabilities and document claim information.
Take ownership to service caller's needs and build The Hartford brand.
The Hartford is an insurance company that goes beyond coverages and policies. They provide opportunities to achieve goals and help others, shaping the future together.
Plans and conducts investigations of claims to analyze coverage and determine liability.
Assesses policy coverage for submitted claims and establishes reserve requirements.
Coordinates litigation activities to ensure timely, cost-effective resolution and attends trials.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster inclusion through comprehensive benefits, flexibility, and professional development, and encourage employees to contribute to a diverse, impactful community.
Investigates new claims by reviewing first reports of loss and supporting materials.
Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
Manages an inventory of property/casualty and disability claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of their culture.
Manage a caseload of in-progress applications through the underwriting process
Coordinate and follow up on medical exam bookings with vendors and clients
Handle inbound calls and respond to client emails
PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.
Analyzes and processes complex veterinary claims, managing them to a timely resolution.
Negotiates claim settlements and calculates appropriate reserves.
Identifies fraud, subrogation, and recovery opportunities to reduce claim costs.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
Serve as the lead relationship manager for a portfolio of complex, high-revenue accounts.
Develop and implement comprehensive account service strategies tailored to each client’s needs.
Manage client engagement, including renewals, negotiations, policy audits, and claims advocacy.
Trucordia is a new insurance brokerage built on wildly successful businesses. With over 5,000 team members across 200 offices across the country, they offer an unrivaled combination of people, tools and solutions in order to deliver exceptional experiences and opportunities for their employees, clients and stakeholders.