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• Assist in developing the strategic plan for the team and implement operational measures.
• Assign claims and monitor caseloads for 10-15 employees, resolving escalated claims promptly.
• Lead team development through hiring, training, and performance management.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Analyze workers compensation claims to determine benefits due.
• Ensure ongoing adjudication of claims within service expectations and best practices.
• Negotiate settlement of claims within designated authority.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

• Plans and conducts investigations of claims to analyze coverage and determine liability.
• Assesses policy coverage for submitted claims and establishes reserve requirements.
• Coordinates litigation activities to ensure timely, cost-effective resolution and attends trials.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster inclusion through comprehensive benefits, flexibility, and professional development, and encourage employees to contribute to a diverse, impactful community.

• Investigate, evaluate, and resolve complex and litigated WC claims with accuracy and timeliness.
• Set and manage reserves; develop resolution strategies; negotiate settlements.
• Partner with defense counsel and vendors; manage litigation plans and outcomes.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities, empowering employees to make a meaningful impact.

• As a Personal Injury Protection Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities.
• Leadership responsibilities will include overseeing work done within the rideshare personal injury protection auto claims adjusting staff.
• You will serve a critical role with the team, the customers, and the client; balancing management and individual contributor responsibilities.

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022.

The Team Lead will ensure the productivity, quality of work, and growth of the team. Foster strong partnerships with both internal and external teams. Drive continuous improvement and expanding the scope of work.

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe.

• Thoroughly verifies and explains coverage to Policyholders, setting clear expectations on the claims process.
• Sets reserves for anticipated losses, arranges vehicle inspections and rental authorizations, and makes referrals to specialty teams as warranted.
• Serves as the primary customer contact and coordinates with other departments to ensure customer satisfaction and retention.

Mercury Insurance has been dedicated to helping people reduce risk and overcome unexpected events for over 60 years. They are one team encouraging growth, fun, and collaboration with diverse perspectives to serve customers from all walks of life.

• Oversee the reporting, auditing, and administration of Auto Liability, General Liability, and Workers’ Compensation claims.
• Serve as a primary point of contact for insurance carriers, claim adjusters, and internal stakeholders, providing timely updates and responses.
• Maintain strong working relationships with internal teams, external partners, and store leadership to ensure smooth claims resolution.

Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions. Their success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun.

• Oversee work completed by Commercial Total Loss Auto Claims adjusters.
• Drive operational effectiveness through leveraging technology and analytics.
• Serve as a resource for escalated claims and foster a positive work environment.

Reserv is an insurtech company creating AI and automation technology to streamline claims. Founded by insurtech veterans, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022, automating manual tasks to improve TPAs and insurance technology.

• Act as the first point of contact to customers who are reporting an insurance claim.
• Gather and record all relevant information regarding the insurance claim and enter data into system.
• Provide ad-hoc administrative support to the claims department.

As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth.

Lead and develop a high-performing Intake team, ensuring operational metrics, quality standards, and regulatory requirements are met. Oversee daily intake operations, coach team members, and drive performance through clear communication and accountability. Reinforce standardized processes, mitigate compliance risks, and support operational excellence to strengthen client trust and organizational growth.

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.

• Driving revenue from prospects.

Remote is a company focused on driving revenue from prospects interested in various insurance products. They support the day-to-day activity of a remote call center.

• Direct leadership of a team of approximately 20 admin and/or contact centre roles.
• Identify, develop, and retain industry top talent.
• Participate in the strategic development of the overall Disability National Administration team (DNA).

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. They strive to attract, develop and retain a diverse workforce and foster an inclusive work environment.

• Supervising a team of Intake staff members.
• Ensuring staff members comply with applicable protocols.
• Assisting staff with consumer-related complaints requiring direct supervisory input.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. They license nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.

• Manage a caseload of in-progress applications through the underwriting process
• Coordinate and follow up on medical exam bookings with vendors and clients
• Handle inbound calls and respond to client emails

PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.

• Own daily and weekly performance across support channels, including wait times and resolution quality.
• Lead, coach, and develop a team of Support Specialists with a strong focus on accountability.
• Help translate customer pain into actionable feedback and communicate clearly with stakeholders.

Bloomerang champions the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. It is home to some of the most innovative and skilled individuals in the workforce today with a mission-driven culture built on core values.