Team Lead, Personal Injury Protection (PIP)

Reserv

Remote regions

US

Benefits

Job Description

About The Role:

  • Oversee rideshare personal injury protection auto claims adjusting staff.
  • Leverage technology and analytics to drive better efficiencies and performance.
  • Balance management and individual contributor responsibilities.

Who You Are:

  • Knowledgeable in personal injury protection and medical payment claims adjudication.
  • Proven ability to motivate, support, and teach a team.
  • Excited by the prospect of building a tech-driven claims organization.

What We Need:

  • Implement and maintain best practices for claims handling.
  • Foster a positive work environment, promote teamwork.
  • Prepare and present comprehensive claims reports and analyses.

Job Duties:

  • Serve as backup when the Manager is out of office.
  • Responsible for handling claims at the desk level.
  • SME for first-line questions, escalations, roundtable discussions.

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022.

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