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Accountabilities:
- Assist in developing the strategic plan for the team and implement operational measures.
- Assign claims and monitor caseloads for 10-15 employees, resolving escalated claims promptly.
- Facilitate continuous operational improvement and ensure accurate performance metrics.
Requirements:
- Bachelor's degree or equivalent.
- 6+ years of related experience in claims management.
- Strong knowledge of business operations and claims processes.
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