Oversee the reporting, auditing, and administration of Auto Liability, General Liability, and Workers’ Compensation claims.
Serve as a primary point of contact for insurance carriers, claim adjusters, and internal stakeholders, providing timely updates and responses.
Maintain strong working relationships with internal teams, external partners, and store leadership to ensure smooth claims resolution.
Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions. Their success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun.
Provides timely, accurate, and responsive information to policyholders and agents.
Independently solves problems relating to policies and escalates others as needed.
Identifies and analyzes customer policy needs to ensure high customer satisfaction.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.
Plans and conducts investigations of claims to analyze coverage and determine liability.
Assesses policy coverage for submitted claims and establishes reserve requirements.
Coordinates litigation activities to ensure timely, cost-effective resolution and attends trials.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster inclusion through comprehensive benefits, flexibility, and professional development, and encourage employees to contribute to a diverse, impactful community.
Analyze workers compensation claims to determine benefits due.
Ensure ongoing adjudication of claims within service expectations and best practices.
Negotiate settlement of claims within designated authority.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
Manage a caseload of in-progress applications through the underwriting process
Coordinate and follow up on medical exam bookings with vendors and clients
Handle inbound calls and respond to client emails
PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.
Provide prompt, courteous and high-quality customer service to all policyholders and claimants.
Manage an inventory of litigated and non-litigated cases, and ensure compliance with state regulations.
Analyze auto insurance claims, investigate, evaluate liability, negotiate and settle claims.
Reserv is an insurtech company creating AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans and backed by Bain Capital and Altai Ventures, they focus on automating manual tasks and setting a new standard for TPAs, insurance technology providers, and adjusters.
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
Plans and conduct investigations of claims to confirm coverage and eligibility to medically manage the claims through resolution.
Liberty Mutual strives in a hybrid setting that fosters in-person collaboration and growth. They have comprehensive benefits, workplace flexibility, and professional development opportunities, along with employee resource groups.
Answer coverage inquiries, process policy changes, and ensure personalized, professional service.
Handle concerns with care and professionalism, assessing issues and delivering resolutions.
Build trust by providing valuable insights, helping members make informed decisions and identifying opportunities for growth.
OTIP Group of Companies believes that employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization to bring their best to work every day. They're growing into a future that reimagines what it means to deliver meaningful benefits support and service.
Support the onboarding process of new groups from application through to successful enrollment.
Work with customers on their annual benefits renewal process and any coverage or carrier changes.
Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers.
SimplyInsured aims to alleviate concerns surrounding health insurance by providing transparent, accessible solutions to small business owners. With over 20,000 customers and key partnerships, they are rapidly expanding within the health insurance industry.
Takes incoming calls and places outbound calls as necessary.
Processes and replies to Customer Service emails as assigned by leadership.
Makes changes and endorsements to policies that may or may not require a license.
MSI is a leading MGA that combines underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions. They deliver exceptional service through a dedicated team and advanced technology platform, offering an expanding suite of insurance products.
Assists customers by building rapport and efficiently handling inbound calls.
Delivers expertise by assessing customer and agent needs to drive satisfaction.
Provides guidance and recommendations to help customers protect what matters most.
Liberty Mutual is a Fortune 100 Company. They deliver exceptional customer experiences through integrity, expertise, care, and simplicity and prioritize personal and professional growth.
Investigates new claims by reviewing first reports of loss and supporting materials.
Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
Manages an inventory of property/casualty and disability claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of their culture.
Establishes a connection with customers to gather and capture information, to file a first notice of loss claim
Provides an overview of the basic claims process and information of a general nature to customers.
Receives, screens, and routes incoming telephone calls and other electronic correspondence.
Integon is a division in Mexico of one of the largest insurance companies in the United States of America. They provide support to its insurance company affiliates, offering property and casualty insurance products and have been certified as a Great Place To Work since 2019.
Investigate, evaluate, and resolve complex and litigated WC claims with accuracy and timeliness.
Set and manage reserves; develop resolution strategies; negotiate settlements.
Partner with defense counsel and vendors; manage litigation plans and outcomes.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities, empowering employees to make a meaningful impact.
Determines coverage, investigates claims, determines liability, sets and adjusts reserves, evaluates claims, negotiates settlements, authorizes and pays claims.
Reviews lawsuit documentation and supporting documents, claims files, investigation, etc. to establish actions to resolve lawsuits, including determining coverage and setting reserves.
Responsible for managing outside counsel, ensuring financial processing security, training staff, and maintaining relationships with business partners.
Liberty Mutual is an insurance company. They strive to create an inclusive workplace where employees feel valued and supported, offering comprehensive benefits and professional development opportunities.
Manage a large inventory of claims ranging from minor to moderate complexity.
Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
Document claim files, send correspondence, and communicate with all parties involved.
Mobilitas is a commercial insurance company created by CSAA Insurance, aiming to reinvent commercial insurance in the mobility space by providing technologically advanced solutions. They foster a culture that encourages big thinking, fast action, and dedication to creating a company from the ground up.
Handle inbound calls and warm leads, consulting with customers on their insurance needs to convert sales leads into policyholders. Represent the Liberty Mutual brand, connecting customers to the right products for their individual needs. Work at the office or from home, adapting well to different environments and schedules.
At Liberty Mutual, their goal is to create a workplace where everyone feels valued, supported, and can thrive, building an environment that welcomes perspectives.