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Key Responsibilities:
- Lead the design, implementation, and ongoing optimization of order fulfillment, provisioning, and activation workflows across enterprise and wholesale services.
- Own network inventory and circuit assignment models across Layers 1, 2, and 3, including physical and logical resource management.
- Oversee ServiceNow Flow Designer solutions supporting order orchestration, provisioning, and fulfillment automation.
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
- 8+ years of experience in software development, OSS/BSS platforms, or network provisioning systems.
- 3+ years of experience designing and implementing ServiceNow Flow Designer solutions.
Brightspeed
Brightspeed provides fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management, and our vision is to accelerate the upgrade of copper to fiber optic technologies.