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ServiceNow Architecture Solution Design

Responsibilities:

  • Own and contribute to the development, configuration, and optimisation of the ServiceNow platform
  • Design and implement ServiceNow solutions that support ITSM and wider enterprise workflows
  • Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow configurations

Requirements:

  • Strong hands-on experience with the ServiceNow platform in a production environment
  • Proven experience configuring and supporting ServiceNow modules (e.g. ITSM or related areas)
  • Solid understanding of ServiceNow architecture, workflows, and configuration best practices

Nice to Have:

  • Experience with additional ServiceNow modules beyond core ITSM
  • Exposure to integrations between ServiceNow and third-party systems
  • Experience supporting ServiceNow in regulated or enterprise environments

Smart Working

Smart Working connects skilled professionals with global teams for full-time, long-term roles, breaking down geographic barriers. They focus on providing meaningful work with teams that invest in employee success, fostering personal and professional growth in a remote-first environment.

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