Support strategic opportunities across the WEST region, partnering with sales to plan and execute deals.
Deliver powerful presentations and customized product demonstrations to meet customer needs.
Collaborate with stakeholders to communicate requirements and provide technical sales support.
NiCE Ltd. provides AI-powered software for customer experience, financial crime prevention, and public safety. With over 8,500 employees across 30+ countries, they serve 25,000+ global businesses including 85 Fortune 100 companies.
Partner with product engineering squads to own production reliability for high-SLA customer environments, designing automation and defining per-tenant SLOs.
Serve as a primary escalation point for incidents, leading response, post-incident reviews, and reducing SLO burn to prevent repeats.
Influence feature design for scalability and operability, improve alert quality, and eliminate toil through automation.
Grafana Labs is the company behind the open observability cloud, providing a fully managed observability platform for organizations to see, understand, and act on their data. With over 35 million users, 7,000+ customers, and 1,600+ team members across 40+ countries, we foster a remote, collaborative culture rooted in open-source values.
Work with your team to deliver new functionality, then use results to iterate and improve.
Take an active role in influencing our roadmap and your career objectives.
Mentor and support other team members, participate in design discussions, and collaborate with the team.
Grafana Labs is the company behind the open observability cloud, Grafana Cloud, built on open-source principles. With over 1,600 team members across 40+ countries, we foster a global collaborative culture backed by leading investors.