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About the Role:

  • We are looking for a Staff Software Engineer - SRE to support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases.
  • Provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.
  • Focus on ensuring Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers.

Your Day-to-Day:

  • Regular 1:1s with your manager and colleagues.
  • Reviewing and creating SLOs, proactively investigating ways to reduce budget burn.
  • Improving observability of customers within their environments.
  • Designing and implementing solutions to ensure reliability and scalability.
  • Collaborating with Engineering Leaders to define product strategy and roadmaps.

What We Seek:

  • 8+ years engineering experience, 4+ in SRE/CRE/production engineering.
  • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling.
  • Strong technical leadership experience, mentoring engineers and designing SLOs.
  • Experience operating multi-tenant systems in production.
  • Proficiency in programming languages like Go, Python, or Java.

Why You’ll Thrive:

  • 100% Remote, Global Culture with a collaborative, innovation-driven environment.
  • Transparent communication and approachable leadership.
  • Career growth pathways and empowered teams with high trust.
  • 30 days annual leave and balance-focused policies.

Grafana Labs

Grafana Labs is the company behind the open observability cloud, providing a fully managed observability platform for organizations to see, understand, and act on their data. With over 35 million users, 7,000+ customers, and 1,600+ team members across 40+ countries, we foster a remote, collaborative culture rooted in open-source values.

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