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Role Overview:
- Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions.
- Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation.
- Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes.
Qualifications:
- Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams.
- Have a software engineering mindset — you write code and build tools, not just configure them.
- Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions.
Benefits:
- Fully remote work with a WeWork membership or co-working allowance.
- ESOP (equity ownership) in the company for all team members.
- Tech allowance to set up your ideal work environment, plus 100% health insurance for employees and 80% for dependents.
- Annual off-sites in a new city, flexible async work, and an annual education allowance for professional development.
Supabase
Supabase provides the Postgres development platform with a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. With 280+ team members across 55+ countries, they are an open-source-first company that values async work and has raised $500M.