Site Reliability Engineer (SRE)

What You'll Own:

• Incident management & operational excellence: take custody of the incident process, driving down incident count and resolution times.
• Automation & reliability engineering: automate low-frequency, high-consequence operations based on risk and blast radius.
• A platform domain: deep ownership of Temporal, observability, or Kubernetes operations, partnering with engineering teams.
• Vendor & third-party management: own key external relationships and bring structure and bus-factor resilience.
• FinOps: own cloud cost visibility and efficiency, mapping usage to billing.

What Success Looks Like (First 12 Months):

• Critical operational knowledge is documented and shared, eliminating single points of failure.
• Measurable reliability gains: fewer incidents per quarter and faster customer-impact resolution.
• High-risk manual processes are automated and self-documenting.