Remote Operations management Jobs · AI Tools

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Unlimited PTO

  • Lead customer engagement projects end-to-end, coordinating across teams and deadlines.
  • Build and run targeted campaigns using Gainsight or similar platforms to engage non-managed accounts.
  • Improve retention and proactive engagement by supporting churn-reduction and lifecycle strategies.

Lighthouse is an AI platform that revolutionizes commercial strategy for hospitality by transforming hotel data into real-time intelligence. With $370M in Series C funding and over $100M in ARR, we have 850+ teammates across 35 countries and are scaling rapidly.

US Unlimited PTO

  • Lead strategy, planning, and execution of virtual and in-person customer events and hacking challenges for strategic accounts.
  • Leverage AI tools and data-driven insights to improve event scalability, efficiency, and participant outcomes.
  • Manage budgets, vendors, logistics, and cross-functional collaboration to ensure customer success and measurable business impact.

HackerOne is a global leader in Continuous Threat Exposure Management, combining agentic AI with the world's largest community of security researchers to reduce cyber risk. The company is trusted by leading enterprises and has been named a Most Loved Workplace for Young Professionals.

  • Partner directly with the founder on operational priorities and company initiatives.
  • Create accountability systems, workflows, and processes across the organization.
  • Develop and maintain dashboards, reporting, and performance tracking systems.

Click and Love is a rapidly growing affiliate marketing and content business that blends organic content, paid advertising, and strategic partnerships. They are a scaling company seeking an operational leader to bring structure and accountability.

  • Own end-to-end delivery of managed services engagements, ensuring service commitments, SLAs, and quality targets are consistently met.
  • Run the operating cadence across cross-functional service teams, managing releases, enhancements, and change requests while protecting stability.
  • Serve as the primary delivery contact for clients, building trusted relationships through transparency and clear communication.

Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers integrated into enterprise operations. Founded in 2009 with delivery centers in Canada, the US, Eastern Europe, and Latin America, the company's teams average 15+ years of experience and emphasize speed, detail, and shipping.

7w PTO

  • Own the structure, quality, and consistency of Precursive's knowledge base for end users and admins.
  • Deliver live customer training sessions, workshops, and webinars, and train internal teams on product workflows.
  • Partner with Product and Sales to ensure enablement assets reflect product intent and customer needs.

Precursive is a software platform for professional services teams in B2B software companies, built natively on Salesforce. They operate a small but highly collaborative team that values autonomy, clear ownership, and constructive challenge.

US Unlimited PTO

  • Assist in end-to-end setup of audience deals and campaigns, including processing confirmation and campaign creation.
  • Maintain accurate records and run regular reconciliation between internal systems and the OpenAP platform.
  • Support client reporting workflows across internal and third-party tools, preparing data files for downstream use.

OpenAP helps advertisers connect with audiences through a collaborative platform that centralizes data activation for premium national TV publishers. The company is a virtual team with concentrations in Los Angeles and New York City, offering a culture focused on personal growth and development.

US 4w PTO 12w maternity 4w paternity

  • Serve as strategic partner to Regional Sales Leadership, driving alignment and enabling consistent performance against regional targets.
  • Lead design and execution of core Sales Operations processes, ensuring scalability, consistency, and operational efficiency.
  • Provide data-driven insight into sales performance, equipping leadership with clear reporting and actionable recommendations.

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. With over 40,000 companies trusting their platform, representing over $50 billion in annual GMV, they foster an inclusive, remote-first culture with accessible leadership.

  • Own end-to-end delivery operation from brief intake through production, review, approval, and delivery using OMG as the central workflow system.
  • Lead and develop a team of Integrated Project Managers and QA Managers across Mexico City and Chicago, building a process-led and SLA-aware delivery culture.
  • Partner with Resource Manager to allocate creative, production, and QA resources, manage peaks and troughs, and maintain weekly and monthly accountability rhythms.

OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, we partner with over 300 clients in 40+ countries and leverage AI to enhance creativity and efficiency.

  • Support end-to-end creative and marketing workflows including intake, tracking, and timeline coordination.
  • Coordinate cross-functional communication and alignment across multiple teams.
  • Assist in adopting AI tools and identifying process improvements for scalability.

Grove Collaborative is a sustainability-focused consumer products company creating effective, beautifully designed household and personal care essentials. It is a certified B Corp and plastic-neutral, on a mission to transform the CPG industry for good.