Serve as the focal point for customer programs and events, developing trusted advisor relationships with key decision makers.
Drive adoption of Process Mining, Platform Analytics, Automated Test Framework, upgrades, and other core platform capabilities.
Collaborate across Sales, Marketing, Customer Outcomes, and Partners to ensure customer satisfaction, retention, and value realization.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture where technology and talent are unstoppable together.
Monitor project progress, identify and mitigate risks, and provide timely status updates to client and senior management.
Manage ServiceNow projects from initiation to completion using Scrum-based Agile methodology, ensuring adherence to timelines and budgets.
Serve as primary point of contact for technical aspects of the ServiceNow platform and support planning across multiple modules.
NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government, solving complex problems with innovation and agility. The company has been recognized as a Top Work Place by The Washington Post multiple years, fostering a dynamic and collaborative culture.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Act as primary liaison between business stakeholders and IT to align ServiceNow solutions with organizational goals.
Lead requirements-gathering sessions, analyze business processes, and create functional specifications for development teams.
Support ServiceNow module implementation, testing, and training to drive adoption and business value.
Electrosoft Services, LLC provides technology-based solutions to federal customers, specializing in cybersecurity, ICAM, Zero Trust, digital engineering, and enterprise AI. The company fosters teamwork, work-life balance, and employee recognition with a culture of camaraderie.
Partner with initial customers to drive product value and build trusted advisor relationships with executive sponsors.
Evolve the customer onboarding strategy and collaborate cross-functionally to translate business needs into solutions.
Drive adoption, engagement, and growth by helping customers achieve transformational goals in partnership with Moveworks.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.
ServiceNow is an AI platform company that brings together AI, data, and workflows to help businesses reinvent and work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent combine to free people from busywork.
Act as a trusted C-suite advisor owning post-sale customer relationships to drive satisfaction and retention.
Lead high-complexity transformations in strategic accounts, aligning ServiceNow capabilities with customer business objectives.
Partner with sales and Impact teams to identify risks, opportunities, and ensure product adoption and renewals.
ServiceNow is a global market leader providing AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter. Founded in 2004, the company serves over 8,100 customers worldwide, including 85% of the Fortune 500, with a culture focused on innovation and making the world work better.
Lead end-to-end implementation projects for benefits solutions, coordinating activities from initiation to delivery.
Serve as the primary client advocate, analyzing requirements and customizing solutions for midsize clients.
Manage project scope, timelines, and risks while collaborating with cross-functional teams and external partners.
The company provides benefits solutions for midsize clients, focusing on health plan implementations. It emphasizes collaborative, consultative client service and a culture of continuous improvement.
Own end-to-end delivery of restaurant implementations and scoped enhancements.
Serve as the primary day-to-day contact and project owner for delivery-related activities.
Partner with cross-functional teams to drive predictable, high-quality outcomes.
PAR Technology Corporation provides restaurant technology software and hardware for over 100,000 restaurants worldwide. The company embraces a 'Better Together' ethos with unified point-of-sale, digital ordering, loyalty, and back-office solutions.
Serve as a trusted customer-facing technical consultant for Enterprise organisations adopting the Pyramid platform.
Develop enterprise BI and analytics solutions and support onboarding, mentoring, and customer enablement.
Collaborate with CSM to identify client needs and drive expansion and upsell activities.
ServiceNow provides an AI control tower platform that combines AI, data, and workflows to help enterprises work smarter. They serve 85% of the Fortune 500 and are building an AI-native culture where technology and talent are unstoppable together.
Design and develop ServiceNow reports, dashboards, and Performance Analytics for IT visibility.
Automate ITSM reporting and KPI frameworks to deliver actionable insights.
Partner with stakeholders to define requirements and resolve data quality issues.
Danaher is a global life sciences, biotechnology, and diagnostics innovator helping solve the world's most important health challenges. With over 60,000 associates across more than 15 businesses, it fosters a culture of continuous improvement and belonging.
Own project management for client engagements as primary point of contact.
Build plans, track health, manage risks, and facilitate meetings.
Create clear customer materials and help improve team tools and playbooks.
Terra AI builds AI-powered geoscience technology for faster, lower-risk critical resource exploration. Backed by Khosla Ventures, BHP, and Rio Tinto, it's a scaling startup with a culture of technical rigor, candid communication, and environmental stewardship.
Perform value alignment and build trusted relationships with strategic enterprise customers to drive adoption of ValueOps and Agile management solutions.
Translate client business requirements into specific systems, applications, and process designs for large, complex technology solutions.
Collaborate with senior strategists, sales, R&D, and services teams to present solution and adoption roadmaps and ensure synergy.
Broadcom Software is one of the world's leading enterprise software companies, modernizing, optimizing, and protecting complex technology environments. With an engineering-centered culture, it offers a comprehensive portfolio of industry-leading enterprise software for the largest global companies.
Manage customer relationships to drive utilization of GHX Managed Services and ensure retention and satisfaction.
Lead implementation of managed services solutions, coordinating with cross-functional teams for successful projects.
Monitor customer performance metrics, resolve issues, and mentor team members to improve service delivery.
GHX is a healthcare business and data automation company that helps providers, manufacturers, and distributors improve supply chain efficiency and reduce costs through cloud-based technology. Privately owned and headquartered in Colorado, GHX employs more than 1,000 people across the US, Canada, and Europe.
Own the onboarding and rollout program for large enterprise clients, from pre-sale handoff through the first 90 days of adoption.
Serve as the main point of contact for rollout, leading status meetings and aligning resources across Sales, Marketing, Product, and Customer Success.
Track adoption signals, analyze trends, and build scalable processes for smoother onboarding across future clients.
AlphaSense provides AI-driven market intelligence and search, trusted by over 6,000 enterprise customers including a majority of the S&P 500. Founded in 2011, the company is headquartered in New York City with more than 2,000 employees across the globe.
Drive root cause investigations for high-impact, high-visibility escalated issues.
Collaborate with cross-functional teams to achieve the best resolution for customers.
Develop and implement evidence-driven quality and process improvement initiatives across the organization.
We are the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. We help 85% of the Fortune 500 work smarter and are building an AI-native culture where technology and talent are unstoppable together.
Deliver post-sale consulting across full engagements, including client management, implementation, and knowledge transfer.
Lead customers through requirements gathering, business-value mapping, and workshops to drive adoption and early value.
Configure integrations and data synchronization between xMatters and third-party applications while managing scope and timelines.
xMatters provides a cloud-native Digital Operations platform that helps organizations automate responses to critical IT incidents, including on-call management and incident triage. As part of Everbridge, we serve over 1,000 global organizations and foster a collaborative, mission-driven culture.
Own customer relationships from onboarding through expansion, building playbooks and processes in a high-ambiguity startup.
Lead onboarding and activation, driving milestones and adoption within the first 30-60 days.
Serve as the voice of the customer, translating feedback into product insights and tracking health metrics.
Sapience AI is a collective intelligence platform that helps professional communities access and share expertise scattered across CRMs, AMS platforms, and knowledge bases. It is an early-stage startup with a culture centered on trust, purpose-driven deployment, and the belief that technology should elevate people.