Develop relationships with multiple C-suite personas across all product sales
Oversee client relationship mapping and orchestrate account strategy across a broad virtual team
Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap
ServiceNow provides an AI platform for business reinvention, helping 85% of Fortune 500 companies work smarter, faster, and better. They foster an AI-native culture where technology and talent are unstoppable together.
Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.
Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.
Set client service strategy and lead Engagement Management, Launch Management, and Learning Experience Design teams.
Partner with Sales on complex pre-sale solution design, ensuring proposed programs are credible, feasible, and deliverable.
Own the complete post-sale journey, including onboarding, escalation, risk review, and rebooking support for strategic accounts.
LifeLabs Learning provides science-backed training for managers and teams, teaching high-impact skills like coaching, feedback, prioritization, and inclusion. They are a diverse team of experts who build these skills into company culture and systems while having fun.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Serve as executive relationship owner for strategic accounts, driving retention, revenue expansion, and value realization.
Lead enterprise-level strategy and cross-functional orchestration to deliver measurable client outcomes.
Identify and lead expansion opportunities, including cross-sell and upsell initiatives, while ensuring operational excellence.
Quantum Health is a privately-owned healthcare navigation organization, founded in 1999 and headquartered in Central Ohio. With a team of over 2,000 employees, they are committed to diversity and inclusion, aiming to make healthcare simpler and more effective, fostering a big-hearted, tech-savvy culture.
Manage and mentor Regional Account Managers and Client Success Managers to support a national client base.
Develop account management strategies to drive client growth, retention, and long-term business objectives.
Lead strategic client relationships and serve as executive sponsor for key accounts.
WWHS provides international recruitment and account management services for healthcare clients, maintaining relationships with over 100 core clients nationwide. The company emphasizes operational excellence, client loyalty, and building high-performing sales and operations teams.
Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships.
Lead post-sale implementation by defining business needs, configuring recommendations, and establishing ROI metrics.
Analyze client dashboards for usability and model performance insights, collaborating with Sales, Product, Data Science, and Engineering.
Gradient AI provides AI-powered SaaS solutions for the group health and P&C insurance industry, helping insurers predict risk and automate underwriting and claims. Founded in 2018, the company is scaling fast with $56M in Series C funding and a fun, team-oriented startup culture.
Drive high-complexity transformations in strategic accounts, aligning ServiceNow teams with customer objectives and governance frameworks.
Proactively identify pipeline opportunities through product road mapping and adoption analysis, providing prescriptive guidance.
Forge C-suite relationships to increase satisfaction and retention, leading strategic oversight and risk mitigation.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own executive relationships and account strategy for enterprise clients, driving renewal and expansion.
Orchestrate cross-functional teams to deliver against client commitments and business outcomes.
Identify risks and growth opportunities, creating mitigation plans and repeatable account-management practices.
Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. We partner with Fortune 500 enterprises and government agencies, empowering individuals and embracing diversity through our core mission.
Act as a trusted C-suite advisor owning post-sale customer relationships to drive satisfaction and retention.
Lead high-complexity transformations in strategic accounts, aligning ServiceNow capabilities with customer business objectives.
Partner with sales and Impact teams to identify risks, opportunities, and ensure product adoption and renewals.
ServiceNow is a global market leader providing AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter. Founded in 2004, the company serves over 8,100 customers worldwide, including 85% of the Fortune 500, with a culture focused on innovation and making the world work better.
Own the commercial relationship and account plan for a portfolio of health systems with $5-7M revenue potential.
Run quarterly and annual executive business reviews with supply chain, finance, and clinical leadership.
Carry gross/net retention targets, drive renewals, expansions, and build quantified savings cases for executives.
Clarium provides an AI-powered supply chain platform, Astra OS, that gives hospitals end-to-end visibility and automation to reduce overspending. Founded in 2020, the company has raised $43M and works with leading health systems like Stanford and Kaiser Permanente.
Acts as the business lead for agency teams, ensuring alignment of resources to deliver client visions.
Manages client relationships at senior levels and drives organic growth across assigned accounts.
Leads cross-functional teams, mentors staff, and participates in business development initiatives.
Precision AQ is a healthcare advertising agency that launches clients' treatments and improves patient lives through innovative, strategy-driven work. It fosters a collaborative, wecentric culture with talented team members across the globe.
Manage client retention, growth, and successful onboarding of new clients.
Oversee day-to-day account activities, program execution, and client reviews.
Collaborate with internal teams to drive engagement and resolve issues.
Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.
Lead and develop a team of account managers, setting standards and career paths while ensuring balanced workloads.
Own the health of client relationships and directly manage high-visibility accounts with best practices.
Refine project management processes, drive Monday.com adoption, and champion AI enablement.
bswift is a leading benefits administration company that simplifies employee benefits through innovative technology and tailored services. The company serves thousands of clients nationwide with a fun, flexible, creative culture, and has been named one of Chicago's Best and Brightest Companies to Work For.
Care Access makes the future of health better by bringing research and health services directly to communities facing barriers to care. With hundreds of research locations and mobile clinics globally, we put people at the heart of medical progress.
Own quarterly and annual partner GNACV targets, reviewing and approving GTM plans for each partnership.
Coach and develop Partner Managers into trusted advisors through 1:1s, deal reviews, and clear goal setting.
Lead partner engagement through QBRs and executive check-ins, evangelizing the ServiceNow Technology Partnership Program.
ServiceNow is a global market leader in AI-enhanced cloud technology, serving over 8,100 customers including 85% of the Fortune 500. The company connects people, systems, and processes to help organizations work smarter, faster, and better.
Lead a portfolio of healthcare client accounts, owning relationships, retention, growth, and financial performance.
Guide integrated marketing plans across media, strategy, creative, content, digital, and analytics teams.
Oversee pricing, budgets, and revenue forecasting while anticipating risks and developing organic growth plans.
Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy. They bring together leading healthcare firms to align brand, marketing, technology, and revenue strategy for healthcare organizations.
Develop and execute strategic account plans to grow revenue within healthcare accounts through expansion, upsell, and cross-sell opportunities.
Build and maintain executive-level relationships with key stakeholders and manage complex enterprise sales cycles.
Collaborate cross-functionally with Customer Success, Solution Engineers, and Leadership to drive customer outcomes and negotiate contracts.
Hyland provides enterprise content services solutions that unlock actionable insights and drive automation. With nearly 4,000 employees, the company fosters an employee-centric, inclusive culture focused on career development and community impact.
Drive new business acquisition and close strategic accounts in the healthcare and life sciences market.
Use consultative, relationship-based selling and team-selling to develop and manage customer relationships.
Collaborate with marketing and product teams to convert digital leads and meet revenue targets.
MediSpend provides SaaS-based compliance solutions for the healthcare and life sciences market. The company fosters a collaborative, entrepreneurial culture and supports fully remote work across the US.
Manage client relationships throughout the entire client lifecycle, from sales to implementation and ongoing business reviews.
Oversee client success activities, including KPI metrics, reporting, and identifying cross-sell opportunities.
Collaborate with internal teams (IT, Product, Operations) to ensure client satisfaction and performance goals.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 specialty RCM solution provider and an Inc. 5000 fastest-growing company for eleven years.