Drive post-sales success by aligning ServiceNow offerings with customer goals and fostering C-level relationships.
Collaborate with Account Executives to create integrated pre- and post-sales strategies for long-term customer value.
Mitigate risks, drive value realization, and meet KPIs such as adoption, renewals, and customer satisfaction.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500® work smarter and serves a global customer base. It is an AI-native culture with a focus on technology and talent.
Own commercial performance and drive customer outcomes for a portfolio of high-value manufacturing accounts.
Engage as a strategic advisor to C-suite executives, co-developing digital transformation strategies with ServiceNow as the platform partner.
Translate customer priorities into a phased ServiceNow roadmap, ensuring value realization through adoption and measurable business outcomes.
ServiceNow provides an AI platform for business reinvention, helping organizations automate workflows and drive digital transformation. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.
Full commercial accountability for retention, renewals, and expansion for top-tier enterprise accounts.
Navigate large, siloed enterprise organizations to secure executive buy-in and drive program execution.
Serve as the primary executive-facing leader, translating complex AI capabilities into compelling business-value narratives.
Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, MGM, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Own the market narrative, positioning, and messaging for the Customer Excellence portfolio and value realization strategy.
Build seller enablement, market intelligence, and operational frameworks to scale adoption and growth.
Partner across Product, Services, Sales, and Marketing to drive alignment and influence senior leaders.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork to focus on meaningful work.
Provide program management practices to drive rigorous project execution throughout the project lifecycle.
Manage cross-functional projects and senior-level executives to ensure exceptional customer experience.
Drive collaboration and efficient decision-making between internal and external stakeholders.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Ensure customer success by driving full value realization of the Segment platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Cultivate strong relationships with executive stakeholders to drive engagement and identify growth opportunities.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is remote-first with a strong culture of connection and global inclusion.
Manage client relationships and act as a trusted advisor, ensuring mutual success between clients and Hitachi Solutions teams.
Drive digital transformation opportunities by understanding client goals, pain points, and strategic objectives, and oversee solution delivery.
Serve as a single point of accountability for customer satisfaction, financial commitments, and key performance indicators for large strategic accounts.
Hitachi Solutions is a global Microsoft solutions integrator focused on delivering industry-focused digital transformation solutions. With over 3,000 team members across 14 countries, they maintain a strategic relationship with Microsoft and emphasize innovation and client partnership.
Act as a strategic customer success manager for HPE's as-a-service portfolio, driving onboarding, adoption, and upsell/cross-sell opportunities.
Build and maintain strong senior-level customer relationships, develop success plans, and serve as a trusted advisor throughout the digital transformation journey.
Collaborate with sales specialists and cross-functional teams to accelerate solution consumption and deliver measurable business value.
Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications from edge to cloud. With a workforce of tens of thousands, the company fosters a culture of inclusion, flexibility, and bold innovation.
Lead operational execution of pricing proposals and new commercial models from approval through launch.
Translate new offers into clear business requirements for product setup, pricing, quoting, and entitlement systems.
Drive productivity improvements for commercial operations using AI and citizen-developed capabilities.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform that brings together any AI, data, and workflow. The company fosters an AI-native culture where technology and talent are unstoppable together, driving business transformation.
Own operational execution of the AMS partner portfolio and co-sell motion.
Lead partner business reviews and remove execution blockers.
Coordinate with sales, delivery, operations, and partner teams to align portfolio execution with business needs.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. We're building an AI-native culture where technology and talent are unstoppable together.
Lead and scale the Customer Success organization, defining strategy and operating model across multiple product lines.
Personally manage complex enterprise renewals and expansions, including negotiations and executive-level customer relationships.
Leverage AI and automation to enhance customer insights, forecasting, and team productivity.
This company is a technology organization focused on customer success solutions within the SaaS and field service management space. They offer a collaborative and supportive team environment with opportunities for leadership growth and professional advancement.
Lead the architecture and delivery of complex ServiceNow solutions across ITSM, ITOM, Security Operations, and IRM.
Design CMDB/CSDM, Discovery, Service Mapping, and security integration strategies.
Provide technical leadership, mentor teams, and drive best practices for scalable client solutions.
Jobgether is a talent matching platform that uses AI to connect candidates with job opportunities. They operate remotely with a focus on optimizing the hiring process for both job seekers and companies.
Lead the design vision and team redefining IT Service Management for the AI era.
Champion a design culture rooted in trust, craft excellence, and extreme ownership.
Mentor and develop a 20+ person design team across Incident, Problem, and Change Management pillars.
ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture focused on putting AI to work for people.
Assess adoption barriers and work with customers to address key concerns and obstacles.
Develop execution plans to drive continued adoption and improve overall satisfaction.
Coordinate across ServiceNow teams and escalate issues to executives as needed.
ServiceNow provides an AI platform that automates workflows and enables business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture with a large global workforce, emphasizing innovation and collaboration.
Manage enterprise customer accounts as a trusted advisor in the e-learning space, driving renewals, upsells, and customer satisfaction.
Deliver strategic presentations, executive business reviews, and build success plans to ensure customer retention and growth.
Collaborate with internal teams including Support, Curation, and Sales, using Salesforce and Gainsight to track activities and forecasts.
OpenSesame is a trusted partner for workforce reinvention in the age of AI, delivering integrated software, curated content, and expert services. The company is remote-first, values diversity and inclusion, and uses AI tools daily, with a culture of self-starters and continuous learning.
Lead a team of 10–15 Solution Architects and Consultants in delivering high-quality CRM implementations.
Develop and execute the Americas CRM&I business plan, including growth strategy and delivery scoping.
Provide business and technical leadership in billable roles, managing hiring, enablement, and cross-functional partnerships.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with an AI platform that brings together any AI, data, and workflow. The company serves a global clientele and fosters an AI-native culture where technology and talent are unstoppable together.
Lead adoption and implementation for platinum-level customers, ensuring value realization.
Build trusted relationships with technical stakeholders and act as customer advocate.
Stay current on integrations and serve as a subject matter expert.
ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.
Own and grow a portfolio of Apryse's largest enterprise customers, ensuring long-term satisfaction and success.
Develop and execute comprehensive account plans to identify expansion, cross-sell, and upsell opportunities.
Build and maintain strong executive relationships and lead strategic business reviews to position Apryse as a digital transformation partner.
Apryse is the industry-leading provider of document software development (SDK) technology, powering applications from desktop to mobile. With a broad international portfolio and 25 million installs of their XODO app, they serve major companies like IBM and Microsoft, fostering a diverse and inclusive workplace.
Lead global SI partnership strategy, executive alignment, and joint business planning to drive revenue.
Drive sell-to, sell-with, and sell-through motions to accelerate new and net annual contract value.
Collaborate with cross-functional teams and partner leadership to ensure operational rigor and growth.
ServiceNow is an AI platform company that helps businesses automate workflows and drive digital transformation with AI, data, and integrations. It serves 85% of the Fortune 500 and fosters an AI-native culture focused on innovation and talent.
Own account growth, executive relationships, and delivery quality for assigned strategic accounts, converting isolated engagements into multi-domain transformation programs.
Build and maintain account strategy, stakeholder maps, and opportunity priorities while orchestrating cross-functional teams around one integrated client experience.
Lead complex, multi-workstream programs with governance, risk management, and value realization, ensuring delivery quality and financial performance.
Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to clients. They employ more than 1,200 people across the United States and foster a culture that combines a startup spirit with scalable business growth.