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Key Responsibilities:
- Assess adoption barriers and work with customers to resolve key concerns.
- Develop and execute adoption plans to improve satisfaction and outcomes.
- Lead partner funding engagements from validation through outcome review.
Qualifications:
- Proven experience driving post-sales customer health and adoption in SaaS.
- Ability to lead large enterprise transformation programs.
- Knowledge of ServiceNow platform and ability to engage technical and non-technical stakeholders.
Additional Information:
- Work persona is flexible or remote within EMEA.
- Equal opportunity employer with accommodations available.
- Requires export control compliance for certain roles.
ServiceNow
ServiceNow provides an AI platform that automates workflows and enables business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture with a large global workforce, emphasizing innovation and collaboration.