Director, Customer Excellence Product Marketing

ServiceNow

Remote regions

North America

Salary range

$192,400–$300,650/yr

Benefits

Similar Jobs

See all

Role Overview:

  • You own the narrative and strategy for ServiceNow's Customer Excellence portfolio.
  • You build scalable go-to-market and enablement systems.

Key Responsibilities:

  • Define positioning, messaging, and market intelligence for Impact and Expert Services.
  • Partner with senior leaders across Product, Services, Sales, and Marketing.

Qualifications:

  • 10+ years in Product Marketing or related enterprise technology roles.
  • Experience influencing executives and building new capabilities.

Benefits & Culture:

  • Flexible or remote work persona with an AI-native culture.
  • Comprehensive health plans, 401(k), and family leave programs.

ServiceNow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork to focus on meaningful work.

Apply for This Position