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Role Overview:
- You own the narrative and strategy for ServiceNow's Customer Excellence portfolio.
- You build scalable go-to-market and enablement systems.
Key Responsibilities:
- Define positioning, messaging, and market intelligence for Impact and Expert Services.
- Partner with senior leaders across Product, Services, Sales, and Marketing.
Qualifications:
- 10+ years in Product Marketing or related enterprise technology roles.
- Experience influencing executives and building new capabilities.
Benefits & Culture:
- Flexible or remote work persona with an AI-native culture.
- Comprehensive health plans, 401(k), and family leave programs.
ServiceNow
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork to focus on meaningful work.