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United States

  • Serve as executive relationship owner for strategic accounts, driving retention, revenue expansion, and value realization.
  • Lead enterprise-level strategy and cross-functional orchestration to deliver measurable client outcomes.
  • Identify and lead expansion opportunities, including cross-sell and upsell initiatives, while ensuring operational excellence.

Strategic Account Management Executive Communication Data Analytics CRM (Salesforce) Healthcare Industry Knowledge

20 jobs similar to Senior Client Success Executive

Jobs ranked by similarity.

$125,000–$145,000/yr
US Unlimited PTO

  • Build and maintain strategic relationships with C-suite executives in complex healthcare enterprises.
  • Drive account growth through cross-selling, upselling, and accurate forecasting against revenue goals.
  • Facilitate Quarterly Business Reviews and coordinate cross-functional teams to ensure customer success and retention.

symplr is revolutionizing healthcare operations with a platform that drives effective, efficient workflows and outcomes. They are a remote-first company with employees across the US, India, and the Netherlands, guided by values of teamwork, customer focus, and integrity.

US Unlimited PTO

  • Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
  • Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
  • Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.

Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.

$175,000–$245,000/yr
North America

  • Own and grow a portfolio of Apryse's largest enterprise customers, ensuring long-term satisfaction and success.
  • Develop and execute comprehensive account plans to identify expansion, cross-sell, and upsell opportunities.
  • Build and maintain strong executive relationships and lead strategic business reviews to position Apryse as a digital transformation partner.

Apryse is the industry-leading provider of document software development (SDK) technology, powering applications from desktop to mobile. With a broad international portfolio and 25 million installs of their XODO app, they serve major companies like IBM and Microsoft, fostering a diverse and inclusive workplace.

US Unlimited PTO

  • Own the success, retention, and growth of a portfolio of health plan clients.
  • Lead recurring client meetings, executive business reviews, and performance discussions.
  • Identify client risks, performance gaps, and emerging needs, and drive plans to address them.

Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.

$105,000–$135,000/yr
US

  • Manage and grow relationships with strategic enterprise customers, serving as a trusted advisor to drive retention, adoption, and revenue growth.
  • Lead Executive Business Reviews and strategic planning sessions to align solutions with customer objectives and identify expansion opportunities.
  • Analyze customer performance data to develop actionable recommendations and influence cross-functional teams to improve business outcomes.

Our partner is a global commerce technology company that enables enterprise customers to achieve measurable business outcomes. They foster a collaborative environment focused on innovation, accountability, and teamwork.

$118,000–$132,000/yr
US

  • Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
  • Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
  • Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.

PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.

US

  • Lead a team of 5-8 high performing client managers or account directors for our largest client accounts.\n- Develop executive relationships with clients in an executive sponsor capacity and partner with SVP on Value Management methodology.\n- Use financial acumen to drive strategic positioning and growth while serving as a leader of our global client team.

Modern Health is a mental health benefits platform for employers., Backed by investors like Kleiner Perkins and Founders Fund, it raised over $170M and is the fastest female-founded unicorn in the US with a remote-first culture centered on high empathy and accountability.

$106,000–$120,000/yr
US

  • Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
  • Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
  • Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.

$115,000–$135,000/yr
US

  • Own the strategic health, growth, and financial performance of a portfolio of Welby Health's largest and most strategic accounts.
  • Develop and execute joint strategic roadmaps with client leadership, aligning clinical, financial, and operational capabilities to enterprise priorities.
  • Build trusted relationships with executive leadership, serving as a strategic advisor across clinical, financial, and organizational priorities.

Welby Health is a San Diego-based healthcare organization committed to transforming the way complex conditions are managed. They partner with physicians and health systems to deliver scalable solutions that improve quality of care and empower patients.

US

  • Lead a team of 6-9 Strategic Customer Success Managers to exceed retention goals for high-value strategic accounts.
  • Develop and iterate playbooks that drive outcomes for strategic clients, leveraging data and analytics to forecast business performance.
  • Collaborate with sales, product, and marketing teams to identify upsell opportunities and ensure customer outcomes are achieved.

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Serving nearly 100,000 customers from Fortune 500 enterprises to small businesses, Motive is a leading AI-powered platform for fleet management.

US Unlimited PTO

  • Manage and grow a portfolio of Availity's largest strategic health plan customers, focusing on expanding existing relationships.
  • Lead complex, consultative sales cycles involving multiple stakeholders and executive decision-makers.
  • Develop strategic account plans, drive adoption of solutions, and consistently achieve revenue growth targets.

Availity delivers revenue cycle and related business solutions for healthcare professionals, connecting over 2 million providers to health plans and processing over 13 billion transactions annually. With a remote-first culture and offices in Jacksonville, FL and Bangalore, India, they foster innovation and collaboration, celebrating diversity and continuous learning.

North America

  • Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
  • Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
  • Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.

$130,000–$145,000/yr
US Unlimited PTO

  • Manage enterprise client relationships and drive outcomes through data-driven recommendations.
  • Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
  • Own revenue targets including renewals and expansions, and mentor team members.

Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.

  • Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
  • Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
  • Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.

Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.

US Unlimited PTO

  • Drive membership growth by managing a pipeline of prospective Enterprise Members through the full sales cycle.
  • Lead renewal processes for an assigned portfolio, building retention plans and identifying at-risk accounts.
  • Build and maintain relationships with C-suite executives, serving as a trusted point of contact throughout the membership lifecycle.

Health Evolution is a selective membership organization that brings together chief executives and influential leaders from across the health care industry to drive innovation and collaboration. The company fosters a culture of bold ideas, courage, and collaboration, with a dedicated team.

$64,953–$75,778/yr
Canada 5w PTO

  • Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
  • Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
  • Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.

Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

$170,000–$210,000/yr
US

  • Drive enterprise-level sales and business development in the healthcare sector.
  • Build and maintain C-suite relationships and lead strategic expansion opportunities.
  • Forecast sales accurately and manage pipeline within CRM systems.

Medical Solutions Group (MSG) is a healthcare workforce solutions provider that partners with large healthcare systems to improve market position. They are a full-time, regular employee-based organization focused on enterprise growth and strategic partnerships.

Global

  • Lead executive-level client relationships and drive revenue growth and retention strategy.
  • Build scalable programs, enablement frameworks, and performance dashboards for Client Success.
  • Mentor and develop a team of Senior Client Success Managers to deliver consistent value.

Drips helps organizations build stronger customer relationships through personalized, two-way conversations at scale. Our team is dedicated to accountability, continuous learning, and outcome ownership.

$115,000–$125,000/yr
US

  • Manage a portfolio of large, complex managed care and behavioral health accounts to drive satisfaction and profitability.
  • Retain and grow the book of business by identifying upsell opportunities and meeting customer satisfaction goals.
  • Build strong relationships with customers, wholesale partners, and internal teams to ensure flawless service delivery.

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management. Serving over 75,000 customers worldwide and trusted by 40% of the Fortune 500, the company combines technology with human expertise to help individuals and organizations thrive.

US

  • Own the success, retention, renewal, and growth of a portfolio of enterprise customers.
  • Build trusted relationships with executive sponsors and become a strategic advisor.
  • Use AI-powered platforms to monitor customer health, predict risk, and scale your impact.

OfficeSpace Software provides the leading AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.